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Fees and charges

Fee type Amount
Initial card issue fee
When you first purchase your card
Initial load fee
When you load your card online for the first time
Reload fee (online)
Each time you reload additional funds onto your card online via the website
Reload fee (Bank Transfer)
Each time you reload additional funds onto your card using bank transfer details without booking your rate via the website
Reload fee (BPAY)
Each time you reload additional funds onto your card using BPAY details without booking your rate via the website
1% of the reload amount1
Replacement card fee
When you request a replacement Card for lost/ stolen Cards
Negative Balance fee
A fee charged when a negative balance arises on your Card
Inactivity fee
A fee charged at the start of each month if you have not made any transactions on the Card in the previous 12 months. Unless your Card is used again, or reloaded, this fee applies each month until the Card is closed or the remaining Card balance is less than the inactivity fee.
$4 per month
Cash out fee
The fee charged when you cash out any amount on your Card (other than withdrawals from an ATM)
Domestic ATM fee
Each time you withdraw cash from an ATM in Australia2
2.95% of value withdrawn3
International ATM withdrawal fee (outside Australia)
Each time you withdraw cash from an ATM outside of Australia using your Card2
Currency to Currency fee
When you request to transfer funds from one Currency to another Currency on the same Card

You will see the applicable foreign exchange rate as determined by us at time of transaction
Currency Conversion Fee
When a purchase or ATM withdrawal is conducted in a currency that is not loaded on your Card, or when there are insufficient funds in that currency to complete the transaction and the cost is allocated against other Currency/ies on your card to fund the transaction

The Spend Rate will apply to foreign exchange transactions in accordance with the Terms and Conditions
  1. BPAY® reload fee: 1% of the reload amount which will be deducted from your reload amount. For example, a reload of AUD500 attracts a fee of 1% (AUD500 x 1% = AUD5). The amount of your reload will therefore be AUD495. This fee is set and charged by MasterCard Prepaid.
  2. Some ATM operators may charge their own fee
  3. Domestic ATM withdrawal fee: 2.95% of the amount withdrawn charged at the time when you use your Card to make a withdrawal from ATMs in Australia. For example, if you withdraw AUD200 from an ATM in Australia it will attract a fee of AUD5.90 (AUD200 x $2.95%).

Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of Medibank Currency Card in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL 240 984).

You should consider the Product Disclosure Statement and Financial Services Guide at before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you.

Mastercard® and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.

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