On this page
  • Our focus
  • Reporting
  • Policies and practices

Our approach to sustainability supports our Better Health for Better Lives purpose

Everyone in Australia deserves to live their best quality of life – for themselves, their communities and future generations. This extends across all parts of our business – from our people and community, through to our environmental commitments and the governance that underpins how we operate. 

Our focus

We focus on sustainability issues that are most relevant to our customers, community and business. Our broader focus on environmental, social and governance (ESG) factors is overseen by the Medibank Board through the Risk Management Committee. 

We also support the United Nations Sustainable Development Goals which seek to achieve a better and more sustainable future for all. 


We report on our sustainability performance every year across the themes of customer health, employee health, community health, environmental health and governance. 

Policies and practices

Our policies and practices reflect our approach to sustainability. This includes our Responsible Investment Policy which outlines the tobacco-free status of our entire investment policy and our commitment to a low carbon international and domestic equity portfolio. It also includes our Modern Slavery Statement which sets out the steps we are taking to prevent modern slavery on our supply chain, and our Diversity and Inclusion Policy which outlines how we support and facilitate an inclusive environment that embraces all that makes us different. 

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