Our purpose
Medibank's Better Health for Better Lives purpose is at the heart of who we are and why we exist.
Medibank was established 50 years ago with a clear purpose, to help people in Australia access the care they need. Today, more than six million people trust us with their health and wellbeing.
Our vision
Our 2030 vision is to create the best health and wellbeing for Australia. We connect people to a better quality of life in every moment. We create access, choice and control for everyone, and together lead change for a stronger health system.
Our values
We have five values that influence everything we do. These values guide the way we interact with each other, the decisions we make and the way we serve our customers.
Diversity and inclusion
We believe that everyone has the right to good health.
At Medibank, we are committed to a culture that embraces and fosters diversity and inclusion. This means ensuring that all employees are provided with equal opportunity, while also creating opportunities for those groups that maybe disadvantaged.
Our commitment to diversity and inclusion is set out in our Diversity and Inclusion Policy (PDF, 131.6KB).
Reconciliation
Medibank Reconciliation Action Plan 2022 - 2024 Final Report (PDF, 6.3MB)
Reconciliation Action Plan March 2022 - December 2024 (PDF, 9.2MB)
Interim Progress Report - March 2022 to April 2023 (PDF, 7MB)
Accessibility and inclusion
Final Progress Report - 2022-2024 (PDF, 2.3MB)
Medibank Accessibility and Inclusion Plan 2025-2028 (PDF, 5.2MB)
Workplace gender equality
In accordance with the Workplace Gender Equality Act 2014, we log our annual public report with the Workplace Gender Equality Agency (WGEA).
WGEA Report 2024-2025 (PDF, 711.1KB)
Medibank Gender Pay Gap Reporting - Employer Statement 2025 (PDF, 2.3MB)