On this page
  • Find out about our business
  • See how our purpose and values drive our behaviours
  • See how we turn strategy into real action
  • Read about the history of Medibank

Get to know Medibank

At Medibank we are motivated by improving the health of our customers and Australians. We are passionate about building a better health system that is centred on people, and sustainable in the long term.

Our business

Medibank is a leading private health insurer, with more than 45 years of experience delivering better health to Australians. We look after the health cover needs of more than 3.7 million customers through our Medibank and ahm brands, and distribute travel, life and pet insurance.

In addition, Medibank provides a range of health services in Australia including mental health support, preventative and better integrated primary, care and after-hours health support.

Medibank Private Limited is listed on the Australian Securities Exchange (ASX: MPL) and is headquartered in Melbourne.

Our purpose and values

Medibank's purpose is Better Health for Better Lives. Everything we do is aimed at delivering better health to our customers and better health for Australians through our provision of health services, our health system advocacy, and our work in the community. Our purpose is backed by four key values, which inform all of our actions.

More about our purpose and values


Our commitment to delivering Better Health for Better Lives and playing a more active role in helping our customers take control of their health and wellbeing.

More about strategy

Products and services

From our core private health insurance retail business to our complementary services, including life, pet and travel insurance, and telephone health lines, Medibank’s diverse business is aimed at improving the health of more people in more ways than ever.

More about our products and services


Medibank has helped customers and the community live healthier and happier lives since 1976.

More about our history

Annual reports

Every year, Medibank releases an annual report on the health of the business.

Download annual reports

Have questions?

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