BOARD AND MANAGEMENT

Board of Directors

Elizabeth Alexander AO

BCom, FAICD, FCA, FCPA

Chairman and Independent Non-executive Director

Elizabeth was appointed a director in October 2008 and Chairman in March 2013. She is Chairman of the Nomination Committee and a member of the Audit Committee and the Risk Management Committee.
As a former partner at PricewaterhouseCoopers (1977 to 2002), Elizabeth specialised in the area of risk management and corporate governance. Elizabeth was previously a director of DEXUS Funds Management Limited as part of the DEXUS Property Group (January 2005 to October 2017), Boral Limited and Amcor Limited, and Chairman of CSL Limited. She is a former Chair of the Australian Prudential Regulation Authority’s Risk and Audit Committee. Elizabeth is also a former National President of CPA Australia and the Australian Institute of Company Directors, and a former member of the Takeovers Panel. She is a former Chancellor of the University of Melbourne and Chair of its Finance Committee.
Elizabeth is currently Chairman of DEXUS Wholesale Property Limited, and a director of the IOOF Foundation and the Victorian Registration and Qualifications Authority.

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Craig Drummond

BCom, FCA, SF Fin

Chief Executive Officer

Craig was appointed Chief Executive Officer in July 2016.
Prior to joining Medibank, Craig was Group Executive Finance and Strategy of National Australia Bank (NAB), having joined NAB in November 2013. At NAB, his focus was the strategic realignment and repositioning of the bank, its balance sheet and its performance management systems. Prior to NAB, Craig was Chief Executive Officer and Country Head of Bank of America Merrill Lynch (Australia). Earlier in his career, Craig joined JBWere, a leading Australian stockbroker and wealth manager, in equity research and subsequently held roles including Chief Operating Officer, Chief Executive Officer and Executive Chairman of Goldman Sachs JBWere.
Craig is a director of the Geelong Football Club Limited. He is also a member of the Finance Committee of the Ian Potter Foundation Limited. Craig is also a former director of the Florey Institute of Neuroscience and Mental Health.

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Non-executive directors

Tracey Batten

MBBS, MHA, MBA, FAICD, FRACMA

Independent Non-executive Director

Tracey was appointed a director on 28 August 2017. She is a member of the Risk Management Committee and the People and Remuneration Committee.
Tracey has extensive experience in the health services sector, with strong commercial, business and change leadership skills.
Most recently, Tracey was the Chief Executive of the Imperial College Healthcare NHS Trust in the United Kingdom. In that role, Tracey focused on change leadership, in particular improving organisational culture and strengthening patient safety and experience. Tracey also oversaw the implementation of a range of digital initiatives as Chief Executive. Tracey is a former Chief Executive of St Vincent’s Health Australia, which runs a group of public hospitals, private hospitals and aged care facilities.
Tracey is currently a director of Abano Healthcare Group Limited, the National Institute of Water and Atmospheric Research in New Zealand and the New Zealand Accident Compensation Corporation.

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Anna Bligh AC

BA (QLD)

Independent Non-executive Director

Anna was appointed a director in December 2012. She is a member of the Investment and Capital Committee and the People and Remuneration Committee.
Anna has extensive experience in leadership and public policy, including in the fields of healthcare, finance, infrastructure and project management. She has held several roles in the Queensland Government, including Premier, Treasurer, Minister for Finance, Minister for State Development, Minister for Trade and Innovation and Minister for Education. She was also a member of the Queensland Cabinet Budget Review Committee for 11 years.
Anna is currently the Chief Executive Officer of the Australian Banking Association and a director of Bangarra Dance Theatre Australia.

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David Fagan

LLB, LLM, GAICD

Independent Non-executive Director

David was appointed a director in March 2014. He is Chairman of the Risk Management Committee and a member of the Investment and Capital Committee and the Nomination Committee.
David is a highly experienced banking and major projects lawyer with more than 39 years of experience. He acted for major banks and corporate clients with Clayton Utz, and was Clayton Utz’s Chief Executive Partner from May 2001 to June 2010. David also chaired the Medibank Privatisation Committee which operated during 2014 in preparation for the privatisation process. David is a former director and Chair of the Audit Committee of The Global Foundation, a former director of Grocon Funds Management Group and the Hilco Group and a former member of the advisory board of Chase Corporate Advisory.
David is currently a director of PayGroup Limited (since November 2017). He is a director and Chair of the Audit and Risk Committee of UBS Grocon Real Estate Investment Management Pty Ltd and a member of the ASIC Director Advisory Panel.

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Peter Hodgett

BSc (Hons), FAICD

Independent Non-executive Director

Peter was appointed a director in June 2013. He is Chairman of the Investment and Capital Committee, and a member of the Audit Committee and the Nomination Committee.
Previously, Peter worked for AMP for more than 20 years in a wide variety of business and functional roles, including Chief Actuary during its demutualisation, General Manager of Human Resources and Strategy, and as Global Director of Finance and Operations for Henderson Global Investors in the United Kingdom. He was also a director (until June 2019) of Colonial First State Investments Limited, Colonial Mutual Superannuation Pty Limited and Avanteos Investments Limited.

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Linda Bardo Nicholls AO

BA, MBA (Harvard), FAICD

Independent Non-executive Director

Linda was appointed a director in March 2014. She is Chairman of the People and Remuneration Committee and a member of the Nomination Committee.
Linda has more than 30 years of experience as a senior executive and director in banking, insurance and funds management in Australia, New Zealand and the United States.
She was previously Chairman (October 2008 to October 2010) and a director (January 2000 to October 2010) of Healthscope, Chairman of KDR Victoria Pty Ltd (Yarra Trams) (2009 to 2016) and a director of Pacific Brands Limited (October 2013 to July 2016), Sigma Pharmaceuticals Limited (December 2005 to December 2015) and Fairfax Media Limited (February 2010 to December 2018).
She is currently Chairman of Japara Healthcare Limited (since March 2014) and a director of Inghams Group Limited (since November 2016). Linda is also Chairman of the Board of Melbourne Health and a member of the Museums Board of Victoria.

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Christine O'Reilly

BBus

Independent Non-executive Director

Christine was appointed a director in March 2014. She is Chairman of the Audit Committee and a member of the Risk Management Committee and the Nomination Committee.
Christine has more than 30 years of financial and infrastructure experience both in Australia and internationally in various roles including as Co-head of Unlisted Infrastructure at Colonial First State Global Asset Management and Chief Executive and Managing Director of GasNet Australia Group.
Christine is currently a director of CSL Limited (since February 2011), Transurban Group (since April 2012), Stockland (since August 2018) and The Baker Institute.

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Mike Wilkins AO

BCom, MBA, FAICD, FCA

Independent Non-executive Director

Mike was appointed a director in May 2017. He is a member of the Risk Management Committee and the Investment and Capital Committee.
Mike has more than 30 years of experience in financial services, predominantly in Australia and Asia. He served as Managing Director and Chief Executive Officer at Insurance Australia Group (November 2007 to November 2015), Managing Director and Chief Executive Officer at Promina Group Limited and Managing Director at Tyndall Australia Limited. He was previously a director of Maple-Brown Abbott Limited, Alinta Limited, The Geneva Association and the Australian Business and Community Network.
Mike served as Executive Chairman (April 2018 to June 2018) and Acting Chief Executive Officer (April 2018 to December 2018) of AMP Limited, and continues to be a director (since September 2016) of AMP Limited. He is also a director of QBE Insurance Group Limited (since November 2016).

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Executive leadership team

Kylie Bishop

Group Executive - People & Culture

Kylie was appointed Group Executive – People & Culture in July 2013.
She is responsible for leading the key people functions across Medibank including talent, capability and culture, performance and reward, shared services, workplace relations, health, safety and wellbeing, internal communications and environment, social and governance.
Kylie formerly held the position of General Manager – Culture, Capability and Communications. She was responsible for overseeing the consolidation of six premises in Melbourne into one purpose-built headquarters designed for Better Health and continues to lead the business in its activity-based work transformation program.
A registered Psychologist, Kylie began her career in human resource consulting, specialising in Organisational Psychology. Prior to joining Medibank in 2010, Kylie held senior positions with National Australia Bank (NAB) and also led a number of human resources consulting teams.
Kylie is currently a director of Rugby Victoria and Basketball Victoria.

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John Goodall

Group Executive - Technology & Operations

John was appointed Group Executive – Technology & Operations in December 2016.
He is responsible for Medibank’s core IT platforms, property, procurement and operations with a focus on leveraging our systems, processes and information to deliver enhanced service outcomes for Medibank’s customers.
John has more than 25 years of experience working in and leading IT functions across the retail and financial services industries and utilising technology to drive business growth and align business systems and processes to customer needs.
Prior to joining Medibank, John held the role of General Manager Enterprise Technology at Sportsbet, and before his time at Sportsbet he spent 20 years at GE Capital Australia and New Zealand where he held a number of roles, including Chief Information Officer.

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David Koczkar

Group Executive - Chief Customer Officer

David was appointed Group Executive – Chief Customer Officer in September 2016. Prior to that he held the role of Chief Operating Officer from March 2014 and was Acting Chief Executive Officer between April 2016 and June 2016.
He is responsible for Medibank's Resident and Overseas Health and Diversified Insurances portfolios, including the ahm business, and the Group’s health and wellbeing offerings. David is accountable for all key customer touchpoints, including the Group’s retail store network, customer contact centres and digital channels, and the customer end proposition, sales and marketing, and portfolio management functions.
Prior to joining Medibank, David was the Group Chief Commercial Officer at Jetstar where he was responsible for the airline group’s network management, sales and marketing, customer channels and commercial operations, including as a director of Jetstar Pacific (Vietnam), Jetstar Hong Kong and NewStar (Singapore) JV businesses.
David has a wealth of customer, commercial and business experience, including previous work in strategy consulting and financial services, and was part of the original core team that developed the business case for Jetstar and built it into a successful Pan-Asian business.
David is currently a non-executive director of Lux Group.

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Mei Ramsay

Group Executive - Legal, Governance & Regulatory Affairs and Company Secretary

Mei was appointed Group Executive – Legal, Governance & Regulatory Affairs in September 2016, previously having held the position of Group General Counsel from 2011.
She was appointed Company Secretary in 2014. She is responsible for providing legal, governance and regulatory compliance advice to Medibank’s Board, Chief Executive Officer and senior management.
Mei has more than 20 years of experience in the legal profession, both as internal counsel and in private practice. Prior to joining Medibank, Mei held various legal positions at Cummins, Coles Myer, Southcorp, Minter Ellison and Arnold Bloch Leibler.

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Mark Rogers

Group Executive - Chief Financial Officer

Mark was appointed Group Executive – Chief Financial Officer in January 2017.
Mark is responsible for the finance, actuarial, treasury and investor relations functions across Medibank and has more than 20 years of experience spanning health and financial services.
Before joining Medibank, Mark held the role of General Manager, Group Performance and Planning at National Australia Bank (NAB) since 2013, where he was responsible for management reporting, performance management, planning and forecasting, and capital allocation. Preceding this, Mark was General Manager, Group Development.
Prior to this, Mark was responsible for Group Strategy and Development for the Mayne Group, a diversified healthcare, pharmaceuticals and pharmacy business, where he was accountable for the management of the Group’s strategy, capital management and mergers and acquisitions. While at the Mayne Group, Mark also led Group Investor Relations.

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Dr Andrew Wilson

Group Executive - Healthcare & Strategy

Andrew was appointed Group Executive – Healthcare & Strategy in September 2016, having previously held the role of Executive General Manager – Provider Networks & Integrated Care since 2013.
Andrew is responsible for Medibank’s Group strategy and the Medibank Health Solutions business, which provides health services on behalf of business and government, including in-home care and services into residential aged care. He is also responsible for Medibank’s healthcare purchasing, relationships with providers and enhanced care initiatives to support members in primary and community settings.
Andrew has 25 years of experience in the health system, and remains a practising clinician and lecturer. He was a founder and Co-president of McKesson Asia-Pacific, which was acquired by Medibank in 2010.
Andrew is a director of Private Healthcare Australia Limited.

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BOARD AND MANAGEMENT

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Board of Directors

Elizabeth Alexander AO

Craig Drummond

Non-executive directors

Tracey Batten

Anna Bligh AC

David Fagan

Peter Hodgett

Linda Bardo Nicholls AO

Christine O'Reilly

Mike Wilkins AO

Executive leadership team

Kylie Bishop

John Goodall

David Koczkar

Mei Ramsay

Mark Rogers

Dr Andrew Wilson

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