Your guide to accessing mental health support

It’s normal to have questions about how, where and who to go to for mental health support. We’re here to help you understand your options and find the right support for you.

Young person using phone

Helping you navigate your mental health support options

Mental health is different for everyone – and so is mental health support. Knowing where to start can feel overwhelming. It’s important to remember that you’re not alone and that support is always available. We’re here to help you find it.

How can we help you today?

I want to know how my cover supports mental health
I want to talk to someone
I want to find a mental health professional

Not quite ready to speak to someone yet? That’s ok.

There’s a lot of information to take in when it comes to accessing mental health support. Sometimes, you might just want to learn more about the ins and outs of getting treatment.

Whether you've been diagnosed with a mental illness or you just want to know what support options are out there, these resources can help you feel confident about taking the next step in your mental health journey, whenever you’re ready.

 

What to expect after being diagnosed with a mental illness

Understand what a mental illness diagnosis means, what support is available and how to take care of yourself.

What to expect when you see a psychologist
 

Learn about the different types of psychologists, what they do and what to expect at your appointment.

Mental health support for LGBTIQA+ people

Connect with local and national mental health support services for LGBTIQA+ people.

 

How pharmacogenetic (PGx) testing works

PGx testing uses DNA tests to understand how certain drugs will affect each person. Learn more about it here.

Group therapy and peer support

Understand the differences between group therapy and peer support, and whether they’re right for you.

Are you supporting someone?
We’ve got you too.

Being there for someone who’s going through a tough time can bring up challenging feelings for you as well. Learn how to support someone through a difficult time while still looking after your own mental health and wellbeing.

Medibank is investing $50 million into mental health over the next 5 years with the aim of improving access, innovation and prevention for our customers. Find out more about our commitment here.

Did you find this information useful?
Things you should know

While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees).