We did it before, we can do it again
The next several weeks will be challenging, especially for those Victorians in lockdown. It's now more important than ever to stay home and get tested if you're feeling unwell. Here’s a quick reminder of some of the safety measures we should all be mindful of.
Practice good hand hygiene
Use hand sanitiser when washing hands isn’t possible.
Maintain physical distancing
Keep at least 1.5 metres away from others.
Wear a mask
Face coverings (masks) will be compulsory for residents in Melbourne metro and Mitchell Shire when out in public.
Get tested
Get tested as soon as possible if you feel any of the symptoms of COVID-19.
What does stage 3 lockdown actually mean?
For Melbourne metro and Mitchel Shire, this means you cannot leave your home, except for one of the following four reasons:
- To shop for food and essential goods and services
- To provide care, for compassionate reasons or to seek medical treatment
- To exercise or for outdoor recreation
- Tor work or study, if you can’t do it from home.
Victorians outside these regions should exercise caution, good hygiene and be mindful of those who may be more vulnerable to illness. Visit the Department of Health & Human Services website for more information.
Important information for you to know
The following information may help in providing some clarity at this challenging time. If there's anything we can help you with, please don't hesitate to call us.
The symptoms of COVID-19 to look out for include:
- Fever
- Runny nose
- Sore throat
- Coughing
- Chills or sweats
- Shortness of breath
- Loss in sense of taste or smell
If you’re feeling any one of these symptoms, please make sure you get tested as soon as possible.
Most importantly, if you have serious symptoms such as difficulty breathing, call 000 for urgent medical help.
As we enter our third year of the pandemic, feelings of isolation and loneliness are shared by many. But it's important to know that you're not alone.
Please visit the Medibank Better Minds website for helpful advice, guidance and support for your mental health needs. Our 24/7 Medibank Nurse Support is also available around the clock on 1800 644 325.*
You can also reach out to the following mental health services:
Lifeline: 13 11 14
Beyond Blue: 1300 22 4535
Kids Helpline: 1800 55 1800
Providing support for our members
OSHC members can call the Student Health and Support Line on 1800 887 283 for support about their health concerns, or mental health. 24 hours a day, 7 days a week.
Live Better at Home
At Medibank, we know that caring for yourself helps you to care for those around you. That’s why we’ve created Live Better at Home.
We're encouraging all Australians to join our daily Eat, Move and Feel activities that will help us all stay active, stay healthy and Live Better at Home.
Things you should know
While we hope you find the information on this webpage helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information on the webpage carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees).