Two months free. They'll dig it.
Sign up to Medibank Pet Insurance by 3 September 2025 and get two month’s premium free. T&Cs apply.* Use promo code: 2FREE Plus, Medibank and ahm health members save 10% every year.#
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About myPetPass®
myPetPass® is a rewards program designed to help pet insurance customers save on everyday pet expenses. With exclusive access to essential pet care discounts, helping you focus on your pet’s health and happiness.
With Medibank Pet Insurance policies, you get access to myPetPass® which can get you and your pet discounts on prescription pet medication, online vet care, and more. myPetPass® is available exclusively to Pet Insurance policies administered by PetSure.
What's included in myPetPass®?++
With Medibank Pet Insurance policies you can get access to added benefits like myPetPass® to get discounts on treatments, pet food and more!
24/7 online vet care - consult an experienced vet anytime, anywhere^
30% off pet prescription medications through PetScripts
20% off wide range of flea, tick & worm treatments
20% off PRO PLAN® pet food.
How do I know if I have myPetPass®?
All Medibank Pet Insurance policies include myPetPass®, simply sign up to access the portal. myPetPass® is accessed through the Pet Portal here.
Other benefits are available through using your policy number to gain your dicounts on accessories, supplies and food for your pet.
For questions on Medibank Pet Insurance and its benefits, like myPetPass®, you can contact us on 1300 057 843.
Emma saved $250 in out-of-pocket pharmaceutical costs over 12 months on her dog’s heart medication by switching to PetScripts.1
PetScipts is a benefit included in myPetPass®.
More reasons to choose us
Claim up to 90% back with Pet Max
We cover up to 70%, 80% or 90% of your eligible vet bills, depending on your level of cover.Ω
No sub-limits on Pet Plus or Pet Max
Claim up to the annual benefit limit on eligible consultation fees, tick paralysis, cruciate ligament conditions or hip joint surgery.Ω
$30k annual benefit limit with Pet Max
Choose from 3 levels of cover with annual benefit limits ranging between $10,000 and $30,000 depending on your level of cover.Ω
Extra Care included with Pet Max
Extra Care provides cover for specialised therapies and treatment of specified dental conditions. It's included with Pet Max, and optional with Pet Plus and Pet Protect.†
Considering Medibank Pet Insurance?
With over 15 years experience and 257,000 Aussie pets we've helped protect since 2009, this isn't our first rodeo. If you want to Join Medibank Pet Insurance and get access to great benefits like myPetPass++, GapOnly~ claiming and 24/7 Live Vet,^ then you can get a quote below.
Things you should know
++ myPetPassTM is a rewards programme provided by PetSure (Australia) Pty Ltd and available to holders of active Medibank Pet Insurance policies. myPetPassTM perks are provided by PetSure and third-party suppliers and also subject to these third-party suppliers’ terms and conditions. myPetPassTM perks and/or the myPetPassTM rewards programme may be amended or withdrawn any time without notice. Full Terms & Conditions available at mypetpass.com.au/terms.
# Eligible Medibank and ahm health members who wish to activate this discount must provide accurate membership details: (a) at point of purchase for the discount to apply; or (b) prior to renewal for the discount to apply at renewal.
^ Live Vet Support is a service provided by PetSure that gives you 24/7 access to general veterinary telehealth advice for your insured pet(s) via online video or chat, via the Customer Portals owned and operated by PetSure. Access to Live Vet Support consultations subject to the Customer Portal terms of use available at petportal-medibank.petsure.com.au/.
Ω Policy T&Cs, limits, exclusions and waiting periods apply. Sub-limits and excess may apply.
† Policy T&Cs, extra care limit, applicable benefit percentage, waiting periods and exclusions apply. Excess may apply. Extra Care is an included additional benefit with the Pet Max plan and an optional benefit available with Pet Protect and Pet Plus. See PDS for more information.
1 The estimated savings are based on a 12-month period for covered conditions under Medibank Pet insurance. The calculation factors in medication frequency, delivery fees, and prescription charges when using the PetScripts service, compared to the Emma’s previous out-of-pocket costs before switching. Testimonials and customer experience may vary depending on individual circumstances.
~ Available at participating vets, find your nearest GapOnly® Vet here. The gap is the difference between the vet’s invoice and the eligible claim benefit under your pet insurance policy. GapOnly® is a trademark owned by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183. GapOnly® is available on eligible claims at participating vets with a pet insurance policy from a GapOnly® pet insurance partner.
While we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons Medibank is unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees.)
* Offer commences 12.01am on AEST 01 July 2025 and ends 11.59pm on AEST 03 September 2025 (Offer Period). Offer provides customers with their first two months free in their first policy year only when they purchase a new Medibank Pet Insurance Policy during the Offer period (Offer). If you choose to pay by monthly or fortnightly instalments, you will not be charged an instalment for the first two months of your policy, from the selected policy commencement date. The first premium will be charged on the first premium instalment of the third month of your policy. For annual payments, the two months free will be deducted from your first policy year premium at the time of purchase. Offer will cease if you change your level of cover.
Offer only applies to new Medibank Pet Insurance policies purchased during the Offer Period, online, in-store, or by phone using the promo code 2FREE. Medibank and ahm health members can receive the Offer in addition to the 10% standard Medibank and ahm health member discount on the first year’s premium only.
Not available with any other offer except for:
- the existing Medibank and ahm health members standard discount, if applicable;
- the 5% multi-pet discount for additional pets, if applicable.
Staff members:
- Excludes Medibank and ahm staff members.
Offer subject to the terms and conditions of the Medibank Pet Insurance policy. Eligibility criteria applies for Medibank Pet Insurance and is subject to the Medibank Pet Insurance terms and conditions (Refer to the Product Disclosure Statement). Medibank Pet Insurance reserves the right to withdraw, vary or extend this Offer at any time, without notice.
Pet Insurance
Medibank Pet Insurance policies entered into for the first time prior to 30 August 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by PetSure’s Authorised Representative (AR) Medibank Private Limited ABN 47 080 890 259, AR 286089 (Medibank).
Medibank Pet Insurance policies entered into for the first time on or after 30 August 2023, and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s AR, Medibank.
Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at medibank.com.au/pet-insurance.