How to claim for a hearing aid

Select the date of your treatment or service. 

Choose from the previous provider list or search for a provider by entering their Provider ID or other provider details (full name / business name and postcode).

Once you have selected your provider, select and confirm the practice/item type from the drop-down and click Next.

Note: sometimes a provider doesn't appear in the search results. If this happens you can choose to add the provider manually by clicking use the details above to continue.

Enter and select the item number for your treatment/service (you can find this on your receipt). 

If there's no exact match, please get in touch.

Enter quantity, charge amount and treatment date.

Upload your digital receipt/s at the bottom of the page (press the red button). You can select more than one file if needed.

If the item you're claiming for requires supporting documents, you will see a section asking for these. Upload them in the same way you uploaded the receipt.

Enter where you'd like your reimbursement paid to, including back account name, BSB and account number. 

Click Next.

Review your claim details details. To make changes, click Back. To submit, click Next.

A confirmation page will confirm your claim is submitted and display a claim ID, which you can keep for reference.