How to claim for health support benefits

Tap Provider ID to search for a provider using their provider ID.

Tap Other provider details to search for a provider using their full name / business name and postcode.

Or tap and select a provider from the previous provider list.

If a provider has multiple practice types you will be prompted to select the matching practice type to your claim. Choose Extended Health Services.

Sometimes a provider doesn't appear in the search results. If this happens tap Manually enter provider details to add a provider and choose Extended Health Services from the practice/item type list to proceed.

On the item screen with the date of service, tap +Add first item. You can add an item by typing in the item number, or scrolling down the list of common items and tapping on the correct one.

If the number under Quantity is correct, leave it as is. If it isn’t, tap the Quantity number and select the correct quantity from the scrollable list that appears. Next, tap Item Charge and type in the amount. Tap the green tick.

If you have more items to claim for, tap +Add another item and follow the same steps.

Tap Confirm.

On the Supporting documentation screen, tap Upload.

The Claim documents screen will explain what supporting documentation you'll require for this claim.

Tap Upload.

Select option for uploading the documentation.

Tap Confirm, then tap Back.