Australian Capital Territory ambulance information

If you’re a resident of the ACT and have hospital cover or an eligible concession card, you are entitled to ambulance cover under your state scheme.

However, if you have a situation that isn’t covered by the ACT state scheme, please submit a claim to us and we'll assess it.

What to do if you receive an ambulance invoice

If you hold hospital cover with Medibank and receive an ambulance invoice, you should send it to us along with a completed Claim Form. Please post it to Medibank Private, GPO Box 2984, Melbourne VIC 3001. We’ll then forward it to the ambulance service provider who will assess it for payment according to the ambulance levy arrangement.

Frequently Asked Questions

Useful resources

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