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We're making it easier for you to compare products

We’ll begin to use ‘standard clinical definitions’ across our website and whenever you hear from us. We want health cover to be easier to understand so there can be greater transparency about what’s included and what’s not.

What does the introduction of ‘standard clinical definitions’ mean?

In 2020, all health funds will define the clinical categories of hospital services in the same way, which will help members to directly compare policies within Medibank and across other funds. For example, the services which form part of the category 'heart and vascular system’ will be exactly the same across all funds.

We’ll begin to use ‘standard clinical definitions’ across our website and whenever you hear from us. 

How will health insurance be categorised as part of the changes?

To help make it easier to compare, hospital products will be categorised based on the services included. 

The categories will be: basic, bronze, silver and gold. 

We’ll get in touch soon to let you know about the changes and how they will affect you.

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