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Better Health Support
Medibank's Hospital Assist makes going to hospital a little less stressful for members, with personalised phone support before and after your stay⁺, digital info packs, a qualified nurse on call‡, and hospital info and patient reviews, all at no extra cost.
Wellness for mums and mums-to-be
Mums-to-be deserve all the support they can get! Which is why our extras cover on all of our Growing Family packages includes lactation consultations, birthing classes, remedial massage and even clinical pilates with a physio.
No they’re not. To ensure your little one is covered please call us as soon as possible to add them to your cover.
Choosing where to have your baby is a big decision and you’ll need to make a call on the things that are most important to you. Maybe it’s having the full private experience (hospital and obstetrician), or it’s a time when budgets might be tighter.
We’ll take you through your options in our article Understanding Your Hospital Birth Options
Although private health insurance will cover part of your pregnancy, you should be aware that you will still have out-of-pocket expenses to pay. We recommend that you talk to your obstetrician, the hospital and us about what the costs might be.
For more on this topic read our article Understanding the Costs of Having a Baby
If you’re planning on starting or extending your family, it’s important that you’re aware there is a 12 month waiting period for hospital admissions for pregnancy and birth. Remember babies can also come early, so it’s important to take this into account when you start planning your family.
If you’re joining Medibank from another Australian health fund, you don’t need to re-serve waiting periods for any services that were included on your previous cover. you’ve already served.~
Things you should know
~ Waiting periods may apply for any new or upgraded services or benefits.
^ You'll recieve a fixed percentage back on specified services provided by Medibank Members' Choice providers only up to annual limits. Members’ Choice providers are not available in some areas – ask us for details.
# Up to annual limits. Available on Medibank Silver Plus Families and Growing Family covers for child and student dependants. Waiting periods apply including 12 months for some dental.
+ Health Concierge is available to all eligible Medibank members who hold hospital cover. Excludes Overseas Visitor Health Cover, Working Visa Health Cover and Overseas Student Health Cover (OSHC).
‡ OSHC members should call the Student Health and Support Line on 1800 887 283.
1 Waiting periods apply. For ambulance attendance or transportation to a hospital where immediate medical attention is required and your condition is such that you couldn't be transported any other way. TAS and QLD have State schemes that provide ambulance services for residents of those States.
2 Covers with Restricted or Excluded services will be treated as Included services where treatment is required for injuries sustained in an Accident that occurs after joining this cover. Treatment must be sought within 7 days of the Accident. Excludes claims covered by third parties such as Workcover and our Private Room Promise. Out of pockets may apply. Refer to your Cover Summary.
3 Provided that you join Medibank within two months of leaving your previous health insurance.
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