How to make a Fund Gap claim

You can submit Fund Gap claims through Eclipse with the following information: 


Claim Type: TW (two-way) 

Fund Brand ID: MPL

Provider Number: Provider number 


We pay via EFT. We’ll post a remittance letter to you when claim benefits are released.

If you haven't already registered bank details with us e.g. for GapCover claims, please contact us via web messaging or by phoning our provider line on 1300 130 460 to validate your details and access the relevant form.

For help with claiming issues, please call us on 1300 130 460 (Medical Provider access code 540 300) or contact us via web messaging.