Frequently asked questions

Can I seek pre-approval of my Pet’s upcoming Treatment?

Yes. If your pet requires treatment and you wish to seek pre-approval of those costs, you can provide us with the itemised estimate of costs from your vet, along with the treatment required and relevant clinical records and/or veterinary history, and we will respond to you in writing with the outcome.

For more information on how to seek pre-approval, please click here.

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