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Things worth knowing

About benefit replacement periods
What's a benefit replacement period?

It's a period of time you need to wait after purchasing an item covered by us before you can receive further benefits to replace the item. For example, if you received benefits for an insulin delivery pen, purchased on 1 July 2020, you can only receive benefits for another one purchased on or after 1 July 2022.

How long is a benefit replacement period?

Please refer to your Cover Summary for the benefit replacement periods under your cover.

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