Things worth knowing

Understanding private health insurance can be complicated.

This section is designed to help make things a little easier for you. It contains some important information about our covers along with explanations of commonly used terms you might not be familiar with.

It is important you read the Member Guide you'll receive after you join.. This contains a summary of the rules of your membership with us (known as our Fund Rules) – things like your responsibilities as a member. It's also important to read the Cover Summary you'll receive, which further details your cover and entitlements.

Frequently Asked Questions