Let's get you started...

Take control with your own account

Register for a My Medibank account so you can easily check what’s included in your cover and how much money you can claim back on things like prescription sunnies, remedial massages, or physio sessions.

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Manage your membership on the fly

Manage your account anytime, anywhere. Download the app from iTunes app store or the Google Play store.

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Claim money back on the spot

Order your own membership card through the My Medibank app under 'Manage Cover'. When you visit the dentist, physio, or any other extras provider, swipe your membership card and your claim will be processed on the spot (where available).

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Stay up to date with the latest offers and tips

Make sure you're opted in to receive our emails and we’ll keep you posted on updates to your cover, member offers, and ways to stay in tip-top shape.

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Need another reason to smile?

Extras cover gives you 100% back on the cost of your dental check-up and clean (excludes x-rays) every year at any Members’ Choice dentist. And that’s on top of your annual limit! Read more


Keep an eye on your annual limits

Your extras cover annual limits reset on January 1 and they don’t carry over. So mark your wall calendars, diaries and digital agendas to remind yourself to use them up! Read more


Want more money back when you claim?

Visiting a Members’ Choice provider means you will generally get better value (compared to a non-Members' Choice provider). Members’ Choice providers have a set Medibank rate, so you know how much you can get back ahead of time. Read more

Frequently asked questions

Hospital cover can pay towards services you receive when you’re admitted to hospital and treated as a private patient. It can’t pay towards any services when you’re not admitted to hospital (e.g. seeing your GP or specialist).

“Extras” is used to describe a range of health services and items that are generally provided outside the hospital system – like physiotherapy, dental and optical items. Extras cover helps pay towards the cost of these services and items.

Log in to your My Medibank account to check what’s included in your cover. Don’t have an account? Register for your own account here.

The easiest way to claim for extras services is with your Medibank card. Next time you visit the dentist or physio, just swipe your card before you pay (to make an on-the-spot claim) then all you need to do is pay the difference! To claim for hospital services and items you’ll need to fill out our online forms and lodge the claim via post or in store. Learn more at medibank.com.au/health-insurance/claim.

Order your own membership card through the My Medibank app under ‘Manage Cover‘.

An annual limit is the maximum amount we pay towards services and/or items within a calendar year. Annual limits don’t tick over and reset on 1 January each year.

Here's some extra info to help you get started...

Using Your Cover

Your benefits: a user’s guide

Here’s how to make the most of your benefits.

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What are ‘out-of-pocket’ costs?

What they are and what you can do to reduce them.

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Using Your Cover

Making the most of your health cover

Here are a few tips to help you get the most out of your Medibank membership.

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...plus you get access to these great offers

Member Offers

Save up to 25% off casual gym visits

Enjoy discounted gym visits with GymBetter.

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Member Offers

15% off Medibank Travel Insurance

Medibank health members now enjoy 15% off travel insurance.

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Member Offers

Up to 25% off select Fitbit trackers & Aria scales

Medibank member discounts on Fitbit trackers and Aria scales.

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Member Offers

Enjoy $12.50 screenings every Thursday

Member discount on tickets every Thursday at Palace Cinemas.

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