Medibank Life Insurance is issued by Swiss Re Life & Health Australia Limited, ABN 74 000 218 306; Australian Financial Services Licence No. 324908, of Level 36, Tower Two, International Towers Sydney, 200 Barangaroo Avenue, Sydney NSW 2000, and is promoted and distributed by Medibank Private Limited, ABN 47 080 890 259 Authorised Representative No. 286089 of Level 17, 700 Collins Street, Docklands, VIC 3008 (Medibank Private).

In doing so, Medibank Private is acting as the authorised representative of Greenstone Financial Services Pty Ltd (GFS) ABN 53 128 692 884, AFSL 343079, of 58 Norwest Blvd, Bella Vista NSW2153. GFS is authorised to enter into Medibank Life Insurance policies on Swiss Re's behalf.  

You can cancel your Insurance Policy by calling us on 1300 766 085 or by writing to:

Policyowner Services
Medibank Life Insurance
PO Box 6728
Baulkham Hills NSW 2153

A confirmation of cancellation will be sent to you.

The relevant Life Insurance Policy Product Disclosure Statement (PDS) will provide the important information on how exclusions may affect your cover. It’s important to read the PDS for all exclusions that apply to your cover. Some exclusions include (but are not limited to) the below:

No payments will be made if your death is because of a self-inflicted injury or terminal illness within 13 months of:

• the policy beginning
• an increase to the policy (with regards to the increased portion); or
• the policy being reinstated.

We will also not pay any benefit where we have agreed with you a special term in respect of your cover that specifically excludes the event or condition leading to the claim. Any such provision will appear on your policy schedule.

We will not pay an Accidental injury benefit, a Permanently Unable to Work benefit or a Trauma benefit where the condition is a result, directly or indirectly, of an intentional or deliberate self-inflicted injury.

For Trauma cover, we will not pay the Benefit Amount in the case of Cancer, Stroke, Coronary Artery Bypass Surgery or Severe Heart Attack if the condition was diagnosed, or the circumstances leading to diagnosis became apparent, after the Acceptance Date and within 90 days after:

• the Commencement Date; or
• the date that an increase in Benefit Amount is requested in respect of the Life Insured (but only in respect of the increase); or
• where we have agreed to reinstate the Policy after it was cancelled, the date on which we reinstate the Policy.

Depending on your answers to the health and lifestyle questions there may be other exclusions applied to the Policy which you will be advised of at the time of your application and which will be listed on your Policy Schedule.

Please refer to the PDS for further details. 

Like all life insurance policies, the level of cover and the type of cover you have will affect your premium, or how much you pay. The age of each life insured at the time of application and policy anniversary will also be factored in.

Our Medibank Life Insurance product also calculates the premium based on the answers to the health and lifestyle questions we ask during the application process. 

Medibank Starter Life Insurance will ask you to select a health and lifestyle statement to provide you with a premium. You also have the option to provide your height and weight details to see if you're eligible for a discount on this premium.  

Generally the premiums are not tax deductible and benefits paid are not assessed as income.

This information is based on continuance of present tax laws and our interpretation of those laws.

Your individual situation may differ and you should seek qualified professional advice in relation to your particular circumstances.