You can track steps with leading health and fitness apps, even if you don't have a wearable device. Here are instructions for each of our supported health apps.
You can also track that you have completed your steps manually within the Live Better Rewards section of the My Medibank app. Simply click on the activity you would like to track under ‘Todays progress’ followed by ‘Mark as complete’.
Before you start, make sure you have allowed permissions from your health app, to share with My Medibank app
If you're using iPhone and already have Apple Health connected by default, try checking that the right permissions are enabled by following the these instructions:
How to track steps using Apple Health without a wearable device
How to track steps using Apple Watch
If you have an Apple Watch paired to your iPhone, you can see steps data from your Apple Watch in the Health app on your iPhone.
Make sure to wear your Apple Watch throughout the day when you are active, to ensure you capture all of your steps.
If Apple Health isn't tracking your steps, try these instructions:
How to track steps using Fitbit
From 30 September 2026, Fitbit can no longer connect directly to Live Better Rewards. However, you will still be able to use your Fitbit wearable device to record any activity that counts towards Live Better Rewards Challenges & the Weekly Goal. Android users can connect the Google Health app to Health Connect and then to Live Better Rewards. iPhone users can connect the Google Health app to Apple Health, then connect Apple Health to Live Better Rewards.
How to track steps using Garmin
If you have a Garmin device paired to your Phone, you can see steps data from your Garmin device in the Garmin app on your Phone. You need to connect Garmin to My Medibank and allow permissions to get your steps updated in Live Better.
If you forgot to wear your Garmin device and want to manually add your steps, you will need to use Apple Health (iPhone) or Google Fit (Android) and refer to the instructions above.
How to track steps using Health Connect
As an Android user, you now have more options to track your activities by using a variety of health and fitness apps supported by Health Connect. Check out the list of supported health and fitness apps.