You can set up direct debit as a payment option in My Medibank quickly and easily.
Follow the instructions below to set up direct debit using the My Medibank app or My Medibank online.
You can set up direct debit as a payment option in My Medibank quickly and easily.
Follow the instructions below to set up direct debit using the My Medibank app or My Medibank online.
Tap Me on the lower right corner of the screen.
Tap Manage payments.
On the Manage payments screen, tap Set up direct debit.
On the pop-up, tap either New credit card or New bank account.
If you selected the credit card payment method, enter your credit card number, cardholder's name, expiry date and CCV.
If you selected the bank account payment method, enter the bank account name, BSB, and account number.
Tap Next.
On the Set up direct debit screen, select payment frequency and date for direct debit.
Tap Confirm.
You are now set up for direct debit.
Click Payments on either the top or left menu.
On the Payments page, click Direct debit on the left menu.
On the Direct debit setup page, choose the bank account tab to set up direct debit with your bank account, or the credit card tab to set up direct debit with your credit card.
Enter your bank account or credit card details.
Click Next.
Select payment frequency and date for direct debit.
(If you're selecting fortnightly payments, please keep in mind that this isn't half the monthly premium. This is because we calculate monthly premiums from the yearly premium amount, and calculate fortnightly premiums from the daily premium amount.)
Read and acknowledge the direct debit service agreement and tick the checkbox.
Click Confirm.
You are now set up for direct debit.
Changing how you pay your premium is easy on My Medibank, either online or on the app.
Leave your details and a Medibank expert will be in touch to take you through your options. In providing your telephone number, you consent to Medibank contacting you about health insurance.
We'll have someone call you soon to help with any questions you have.
Complete this form to express your interest in one of our programs. If you're eligible, a member of our team will call you within 2-3 business days.
What program are you interested in?
Sorry, only members with current Hospital cover are eligible to participate in these programs
Eligible Medibank members with Extras cover are able to access a range of telehealth services included on their cover - you can find out more here. Alternatively, if you would like to talk to one of our team about your cover, we're here on 132 331.
Please provide your details so we can know how to contact you.
By clicking Submit, I understand that Medibank or its subsidiaries may contact me to discuss my eligibility for the Covid-19 Heath Assist program(s), and will disclose my personal information within the Medibank Group of companies and to third party service providers. Please see Medibank’s privacy policy for further information about how Medibank will handle my personal information, and how to contact Medibank: https://www.medibank.com.au/privacy/
If you are eligible, one of our health professionals will call you in 2-3 business days to discuss your situation and help to enrol you in the relevant program.
There is no cost to participate, however some referred services may incur an out of pocket cost.
