You can register for My Medibank online or on the app.
To register for My Medibank, you need to be a Medibank member (ie. have Medibank health insurance). The name you use must be the same as the one you use on your policy.
To register for My Medibank on the app, you'll need to download the app first. Your device needs to be running iOS 12 or above, or Android 7.0 or above.
Open the My Medibank app.
Tap Register.
On the registration screen, type your 8-digit membership number (without the letter), first name, last name (ie. surname), and date of birth.
Tap Next.
On the email confirmation screen, type your email address.
This must be a unique email address. It can't be one already being used by another member on the policy, or even one you used for a previous policy.
Tap Next.
On the password screen, create a new password.
The password must be 7 to 40 characters long, and include at least one lowercase letter and at least one number.
Under Confirm password, re-enter the new password.
Tap Next.
Check your email using the email address you provided.
Open the verification email from Medibank and tap on the link to continue.
The My Medibank app will open.
Go to www.medibank.com.au.
If on desktop: Click Log in in the top right corner of the webpage.
If on mobile: Click the person icon in the top right corner.
Click the word Register in the pop-up window.
On the registration page, enter your 8-digit membership number (without the letter), first name, last name (ie. surname), and date of birth.
Click Next.
On the email confirmation page, type your email address.
This must be a unique email address. It can't be one already being used by another member on the policy, or even one you used for a previous policy.
Click Next.
Create a new password.
The password must be 7 to 40 characters long, and include at least one lowercase letter and at least one number.
Under Confirm password, re-enter the new password.
Click Register.
Check your email using the email address you provided.
Open the verification email from Medibank and click the link to continue.
Leave your details and a Medibank expert will be in touch to take you through your options. In providing your telephone number, you consent to Medibank contacting you about health insurance.
We'll have someone call you soon to help with any questions you have.
Complete this form to express your interest in one of our programs. If you're eligible, a member of our team will call you within 2-3 business days.
What program are you interested in?
Sorry, only members with current Hospital cover are eligible to participate in these programs
Eligible Medibank members with Extras cover are able to access a range of telehealth services included on their cover - you can find out more here. Alternatively, if you would like to talk to one of our team about your cover, we're here on 132 331.
Please provide your details so we can know how to contact you.
By clicking Submit, I understand that Medibank or its subsidiaries may contact me to discuss my eligibility for the Covid-19 Heath Assist program(s), and will disclose my personal information within the Medibank Group of companies and to third party service providers. Please see Medibank’s privacy policy for further information about how Medibank will handle my personal information, and how to contact Medibank: https://www.medibank.com.au/privacy/
If you are eligible, one of our health professionals will call you in 2-3 business days to discuss your situation and help to enrol you in the relevant program.
There is no cost to participate, however some referred services may incur an out of pocket cost.
