Medibank Type 2 Diabetes Program

Medibank is piloting a new weight management program to help eligible members with type 2 diabetes to lose weight and better manage their diabetes.

Medibank is piloting a program to help members
living with type 2 diabetes

As part of our purpose to achieve better health for better lives, we’re helping our eligible members with type 2 diabetes to manage, or even reverse, their condition via a new dietitian-led, weight-management program called Medibank Type 2 Diabetes Program.

Developed together with leading medical research groups The Baker Heart and Diabetes Institute and Austin Health, the Medibank Type 2 Diabetes Program is based on evidence1,2 that shows remission from type 2 diabetes is possible via a weight management program.

Watch Michael talk about his experience with the Medibank Type 2 Diabetes Program

As part of the Medibank Type 2 Diabetes Program, you’ll receive:

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Tailored care program

Care plans are tailored according to your weight loss goals and managed by a trained dietitian.


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Consultations with a dedicated team of dietitians

Up to 10 video consultations with an experienced dietitian who has specialist knowledge in type 2 diabetes and weight loss over 12 months.

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Everything you need for the program

Information about how to best manage type 2 diabetes, as well as practical aids such as weight scales, measuring tapes, food shopping guide and a cookbook.

Meal replacements

Up to 18 weeks of meal replacements delivered to you at no extra cost.

The program is available regardless of where you live, meaning eligible members can participate from the comfort and safety of their home. There is no charge or enrolment fee to participate in the program. However, if you consult your own GP or specialist as part of routine diabetic check-ups during the program, there may be a cost if they don't bulk bill.

Eligibility for the Medibank Type 2 Diabetes Program

If you answer YES to the following questions, you may be eligible to participate in the program:

  • Are you a Medibank member with hospital cover that includes diabetes management?
  • Are you between 18-70 years of age?
  • Were you diagnosed with type 2 diabetes within the last six years?
  • Are you above a healthy weight (is your BMI > 27)?
  • Can you access a telephone and the internet?

Not everyone will be suitable for the program, you won’t be eligible if you:

  • Have type 1 diabetes
  • Are currently using insulin to manage your diabetes
  • Are currently pregnant or breastfeeding
  • Are booked in for/have had bariatric surgery

Check your eligibility today

To find out more and to see if you might be eligible, call us on 1300 733 338 (Mon to Fri 9am – 5pm AEST) or email

Frequently asked questions


1.    The Lancet. Primary care-led weight management for remission of type 2 diabetes (DiRECT): an open-label, cluster-randomised trial (2018). Retrieved from

2.    BMJ Open. Doctor Referral of Overweight People to a Low-Energy Treatment (DROPLET) in primary care using total diet replacement products: a protocol for a randomised controlled trial. Retrieved from

3.    The Baker Heart and Diabetes Institute. Retrieved from

4.    Better Health Channel. Retrieved from

5.    Australian Institute of Health and Welfare (AIHW). Overweight and obesity: an interactive insight (2019). Retrived from

6.    Diabetes Australia. Managing type 2. Retrieved from

7.    Diabetes Australia. Diabetes in Australia. Retrieved from

8.    Diabetes Australia. Type 2 diabetes. Retrieved from

Things you should know

While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees). 


The resources used in this program have been adapted from Better Knee, Better Me, a program developed in partnership with the University of Melbourne.

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