“Sleeping like a baby” doesn’t always come easily.
Medibank has partnered with Tresillian, Australia’s largest not-for-profit early parenting provider, to provide eligible members∓ on bronze hospital cover and above, who have infants or toddlers up to three years of age, with personalised telehealth sleep and settling support with Medibank’s Baby Sleep Support Line - 1800 973 573
How can we help
Available 7 days a week between 7am and 11pm AEST, the Medibank Baby Sleep Support line has been designed to help you get your baby asleep and settled whether they are an infant or toddler up to three years of age. ∓
Stay at home
There’s no need to go anywhere. Telehealth means you can access the service over the phone or video conferencing. That means more convenience for you, and no disruption for your family.
Professional support
The line is staffed by qualified Child and Family Health Nurses who provide personalised support that considers your baby’s needs and your personal circumstances.
Need sleep advice?
We've all heard the saying 'sleep like a baby', but for most parents that's easier said than done. Here you can find helpful tips and advice to help your baby fall asleep.
How the sleep and settling line works
Interested? Here’s how it works.
Call Medibank Baby Sleep and Support Line on 1800 973 573 to speak to a Child and Family Health Nurse for telehealth support with baby sleep and settling. This line is available between 7am and 11pm AEST any day of the week including public holidays.∓ Remember to have your Medibank membership details on hand. Have a question about your private health insurance cover? Call 132 331.
After consultation they will provide you with strategies to tackle your child’s sleep difficulties, whatever they might be. This call is comprehensive and can usually solve most problems.
If after your first call you require additional, more intensive support, we’ll provide you with a personalised sleep and settling plan and a series of comprehensive telehealth coaching sessions with a Child and Family Health nurse.
Things you should know
∓ The Medibank sleep support line is available to eligible members with Bronze hospital cover and above. Excludes Overseas Visitor Health Cover, Working Visa Health Cover and Overseas Student Health Cover (OSHC). Waiting periods may apply. Some referred services may involve out of pocket costs.
While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees).