Success!
We've received your details. What happens next?
We'll call you
We’ll usually call you on the same or following business day, between 9.00am and 7.00pm (AEDT/AEST).
Have these ready
- Medibank membership number (if you haven’t provided it when submitting the form). You can find your membership number on your Medibank card, or under the “Me” tab in My Medibank.
- Your address, date of birth, and full name. We need these details to verify your identity.
We'll review your cover
Our team member will talk with you about your needs, and help find an option that suits you.
Things to think about before our call
Are you extending or starting your family?
Do you reach your annual limits ahead of time?
Do you have any specific health needs?
Are you about to turn 31?
Has your financial situation changed?
Would you like to add or remove someone from your policy?
Are you satisfied your cover is right for you?
Why Medibank?
Medibank is Australia’s leading health fund.1 With over 40 years of experience, we understand what better health means for our 3.7 million members.
Accident Cover Boost
If you have an Accident, you’ll get the benefits of our Gold level hospital cover, no matter what level of hospital cover you have, thanks to our Accidental Injury Benefit.2
100% back on dental check-ups twice a year
Here’s something to smile about – Medibank members with eligible extras cover for two months or more get 100% back on up to two dental check-ups every year, including x-rays, at any Members’ Choice Advantage dentist.3
24/7 Medibank Nurse
Members with hospital cover can call our phone service to speak to a Medibank nurse about their health concerns at any time of the day or night.4
Things you should know
1 Based on the number of policies set out in APRA’s Operations of Private Health Insurers Annual Report 2017/18 for Medibank Private Limited.
2 For Accidents that occur in Australia after your cover starts. Must seek medical treatment within 7 days, and receive hospital treatment within 12 months, of the Accident occurring. Excludes claims covered by third parties and our Private Room Promise. Out of pockets may apply.
3 Eligible members on Medibank extras (excluding Healthy Living Extras and Gold Ultra Health) can claim a maximum of two 100% back dental check-ups per member, per year at a Members’ Choice Advantage provider (including bitewing x-rays where clinically required). For members on eligible extras, the first two check-ups do not count towards your annual limit. Members with Healthy Living Extras can get 100% back on one dental check-up each year at a Members’ Choice Advantage provider (including up to two bitewing x-rays, where clinically required) or at a Members’ Choice provider (excluding x-rays). Members with Gold Ultra Health can get 100% back on up to three dental check-ups at a Members’ Choice or Members’ Choice Advantage provider. Members’ Choice and Members’ Choice Advantage providers are not available in all areas. Two month waiting period applies. Some products may have other dental benefits, check your cover summary for details.
4 OSHC members should call the Student Health & Support Line on 1800 887 283.