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Frequently asked questions

Why should I stay with Medibank?

We want you to make the most of your health cover, so did you know you can access services like:

And depending on what's included in your policy, (check your cover summary to find out more) you may also be able to:

  • talk to a Medibank nurse anytime, through our 24/7 Health Advice line (with Hospital cover)
  • get 100% back on your annual dental check-up at a Members' Choice dentist. A two month waiting period applies, and x-rays aren't included.
  • get 100% back on optical items like frames, prescription glasses, contacts and more at recognised providers, up to your annual limits. Waiting periods apply and some lens coatings are excluded.

Have questions?

Our team of experts are ready to help!

Enter your postcode to find your nearest store to have a face-to-face chat!

Fill in the form below or get in touch by calling our dedicated line 1300 110 086.
We are open on Sundays.

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