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Frequently asked questions

Why should I stay with Medibank?

We want you to make the most of your health cover, so did you know you can access services like:

And depending on what's included in your policy, (check your cover summary to find out more) you may also be able to:

  • talk to a Medibank nurse anytime, through our 24/7 Health Advice line (with Hospital cover)
  • get 100% back on your annual dental check-up at a Members' Choice dentist. A two month waiting period applies, and x-rays aren't included.
  • get 100% back on optical items like frames, prescription glasses, contacts and more at recognised providers, up to your annual limits. Waiting periods apply and some lens coatings are excluded.