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Health insurance, on demand

Download the Medibank app and discover how easy it is to use and manage your health insurance.

The Medibank app

The Medibank app is a simple way to stay on top of your health cover.

Medibank Mobile App Check Your Extras

Check your extras limits

Make the most of your cover and check your limits on demand.^ This feature is available to most members.

Medibank Mobile App Find a Provider

Find a Members’ Choice provider

Search our extensive network of providers while you’re on the go. You’ll generally get more back when you get treated by a Members’ Choice provider.~

Medibank Mobile App Submit Claim

Submit a claim

Claim on most extras through the app as soon as you’ve visited a provider.


This app is not available for use with Medibank Overseas Student Health Covers (OSHC). There is a separate online member services portal supporting OSHC members.

24/7 Help on Hand


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24/7 Health Advice Line

Medibank members with hospital cover can call one of our nurses anytime for health advice.#

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24/7 chat online

Chat to our friendly staff online anytime for advice and help with your health cover, whether you're already a member, or looking to join.

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Health Advice Line Webchat

Connect with our nurses via the Health Advice Line Webchat for support with a range of health questions and concerns. This service is available to Medibank members with hospital cover, for a trial period Mon to Fri 10am - 4pm AEST.

Why have health insurance?

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Better health begins with good teeth

Receive 100% back on your annual dental check-up at a Members’ Choice dentist. This doesn’t include x-rays and you need to have held extras for at least two months.

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Get 100% back on optical

Join Medibank Extras and get 100% back on optical items (up to your annual limit) at any recognised provider. Some services like lens coating are excluded and waiting periods apply.

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More back for kids

For kids we provide no hospital excess on every one of our family hospital covers. We also offer 100% back on included extras at Members’ Choice providers, as part of our Growing Family and Settled Families packaged covers. This only applies to child and student dependants. Only up to annual limits and waiting periods apply, including 12 months for some dental services. Other out of pockets may apply.

Medibank Canstar

Canstar awarded ‘Outstanding Value Insurance’ 12 years in a row

We’re proud to deliver outstanding value health insurance products designed to suit your needs. But don’t just take our word for it.

What you need to know 

^ Some claims, like paper based, may take longer to update. 

~ Members' Choice providers are not available in all areas and are subject to change.

# Overseas Student Health Cover members can access our Student Health & Support Line on 1800 887 283.

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Have questions?

Our team of experts are ready to help!

Enter your postcode to find your nearest store to have a face-to-face chat!

Fill in the form below or get in touch by calling our dedicated line 1300 110 086.
We are open on Sundays.

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