Why many Australians choose Medibank
Accident Cover Boost
If you have an Accident, you’ll have access to all clinical categories included in Gold level hospital cover, no matter what level of hospital cover you have, thanks to our Accident Cover Boost.1
Unlimited Emergency Ambulance
No matter which hospital or extras policy you choose, you’ll have the peace of mind that comes from knowing that your cover includes unlimited emergency ambulance.²
24/7 Medibank Nurse Support
Medibank health insurance members can chat to a registered nurse over the phone or online and get guidance on what they can do next. Chat online or call 1800 644 325 anytime of the day or night, 7 days a week at no extra cost.3
24/7 Medibank Mental Health Support
Medibank health insurance members can chat to a mental health professional over the phone or online about how they feel and get guidance on what they can do next, at no extra cost.3 Chat online or call 1800 644 325 anytime of the day or night, 7 days a week.
Thinking about planning a family?
Medibank has different levels of Hospital and Extras cover. The products below are just a few great options that might suit you:
The amount you can claim back when you visit a Medibank preferred provider, up to annual limits. Fixed amounts apply at other providers, up to annual limits.
The amount you pay before Medibank contributes to your hospital costs.
Better Health Support
Medibank's Hospital Assist makes going to hospital a little less stressful for eligible hospital members, with personalised phone support before and after your stay⁴, digital info packs, a qualified nurse on call³ , and hospital info and patient reviews, all at no extra cost.
Wellness for mums and mums-to-be
Mums-to-be deserve all the support they can get! Which is why our extras cover on all of our Growing Family packages includes lactation consultations, birthing classes, remedial massage and even clinical pilates with a physio.⁵
100% back on kids extras
Looking after your family can be costly, so we provide 100% back on extras for kids on Growing Family and My Choice Extras covers, at Members’ Choice providers, up to annual limits.⁶
Up to 10 weeks free on Hospital and Extras cover
New joins who maintain eligible Hospital and Extras cover can get:
- Up to 10 weeks free
- Up to $300 in gift cards
- 2&6 month waiting periods waived on eligible extras
T&C’s apply.€
Awarded Outstanding Value Health Insurance 18 years running
We're proud to deliver award-winning health insurance products, but don't just take our word for it. Canstar have awarded Medibank an outstanding value award for health insurance in Australia for the 18th year in a row.
Things you should know
¹ For Accidents that occur in Australia after your cover starts. Must seek medical treatment within 7 days, and receive hospital treatment within 12 months of the Accident occurring. Excludes Private Emergency Department Benefit, hospital bonus, claims covered by third parties and our Private Room Promise. Out-of-pocket costs may apply. For Gold hospital covers, Accident Cover Boost is not required because all clinical categories are Included, regardless of whether or not the treatment is required as a result of an Accident.
² Waiting period applies. For ambulance attendance or transportation to a hospital where immediate medical attention is required and your condition is such that you couldn't be transported any other way. TAS and QLD have State schemes that provide ambulance services for residents of those States.
³ Some referred services may involve out-of-pocket costs and waiting periods may apply.
⁴ Health Concierge is available through Hospital Assist to all eligible Medibank members who hold hospital cover. Excludes Overseas Visitor Health Cover, Working Visa Health Cover and Overseas Students Health Cover (OSHC). Health Concierge provides personalised health information (conversation with a nurse or allied health professional) for people going to/recovering from a hospital stay for the following treatments: total hip or knee replacement, certain cardiac procedures, over 75s with chronic illnesses, pregnancy, cancer, and 10+ year members having major surgery.
⁵ Waiting periods and annual limits apply. See cover summary for detail.
⁶ Waiting periods apply, including 12 months for some dental services. For Child Dependants (up to 21 years) and full-time Student Dependants (up to 31 years). Members' Choice providers not available in all areas.
€ For full Hospital and Extras offer Terms, Conditions and Exclusions, click here.