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Frequently asked questions

Do I have to pay an excess if I make a claim under my travel insurance policy?

Our overseas travel plans allow you to choose your excess. The higher the excess you choose, the lower the premium you pay.

You can choose from:

  • $Nil excess
  • $100 excess
  • $250 excess

Your excess will be shown on Your Certificate of Insurance. Our Domestic Plans have a standard $50 excess.

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