Skip to main content Skip to main navigation
Contact us

Contact us

Existing policy enquiries

1300 362 544

Existing policy enquiries

Medibank Travel Insurance

c/o Travel Insurance Partners
PO Box 168, North Sydney, NSW 2060

Existing medical conditions

Existing medical conditions

Medibank Travel Insurance

c/o Travel Insurance Partners
PO Box 168, North Sydney, NSW 2060

Claim enquiries

1300 362 544

Claim enquiries

Medibank Travel Insurance

c/o Travel Insurance Partners
PO Box 168, North Sydney, NSW 2060

24hr emergency assistance

When travelling Overseas Emergency Assistance is just a phone call away.

New Zealand: 1300 362 544

United Kingdom (UK): 0800 096 8821

United States (US): 1 855 802 3392

Canada: 1 855 802 3392

Other countries

From all other countries and if you are experiencing difficulties from one of the numbers listed, please call reverse charge via the operator: +61 (2) 8907 5672.

Charges may apply if calling from a pay phone or mobile phone.

Limits, exclusions and conditions apply. This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230 AFSL 360138 issues the insurance on behalf of the insurer. The issuer is Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507). Please review your own needs and consider the Combined FSG/PDS available from Medibank stores or medibank.com.au/travel to decide if this product is right for you.