Existing policy enquiries

Existing medical conditions

Claim enquiries

24 hour emergency assistance

When travelling Overseas Emergency Assistance is just a phone call away.

NZ 0800 284 346

UK0800 096 8821

USA1 855 802 3392

Canada1 855 802 3392

Other countries

From all other countries and if you are experiencing difficulties from one of the numbers listed, please call reverse charge via the operator: +61 (2) 8907 5672

Charges may apply if calling from a pay phone or mobile phone.

Travel insurance options

Whether you travel once a year or you’re a frequent flyer, we’ve got you covered with single and multi-trip options.

Medical Only Single Trip
Rest easy knowing you're covered for medical and dental emergencies while you're away from home.
Comprehensive Single Trip
Cover for cancellations and medical emergencies, plus protect your valuables with up to $8,000 for items like laptops and cameras.
Comprehensive Annual Multi-Trip
A great option if you’re a frequent flyer. Everything in Comprehensive Single Trip – for every overseas trip you take within a year.

A safe trip is a good trip

Read important safety warnings, vaccination advice and travel tips to help make the most of your time away.

Limits, exclusions and conditions apply. This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230 AFSL 360138 issues the insurance on behalf of the insurer. The issuer of the travel insurance is Great Lakes Australia (ARBN 127 740 532, ABN 18 964 580 576, AFSL 318603). Please review your own needs and consider the Combined FSG/PDS available from Medibank stores or medibank.com.au/travel to decide if this product is right for you.