Travel Insurance with trip cancellation coverage

What is cancellation cover in travel insurance?

You’ve spent months scouring for the best hotels, tours and flight times. You’ve crossed all the items off your pre-trip to-do list and your bags are packed. But no matter how organised you might be before you set off, sometimes the unforeseeable happens and you’re forced to make changes to your plans.

Cancellation cover can help provide a safeguard against the costs you may incur in the event that you need to either rearrange or cancel your trip altogether for a covered reason. This can include pre-paid and non-refundable expenses, like flights, accommodation and pre-booked tours. 

What cancellations & amendments does Medibank Travel Insurance cover?

Medibank Comprehensive plans, both domestic and international include cancellation and amendments. This also applies for Annual Multi-Trip policies. Both Medibank International Comprehensive and Domestic plan include $10,000 in cancellation cover per policy, with the option to select a higher cancellation cover amount, up to $unlimited cancellation cover.¹

Amendments

 If a covered reason comes up and you need to make changes to your travel plans, your Comprehensive Travel Insurance cover may help with some of the costs involved in rearranging your trip. This can include things like:

• fees incurred for changing travel dates for your flight, bus, train or other means of getting to your destination
• increased accommodation costs
• lost deposits on tours or events.

Cancellations

If you’re unable to rearrange your trip and must cancel altogether, Medibank Travel Insurance can help cover:¹

• your non-refundable or recoverable pre-paid travel and accommodation arrangements
• your travel agent’s commission (up to $1,500)
• the value of frequent flyer or similar flight reward points, air miles, redeemable vouchers or similar schemes you lost from cancelling.

Are there any trip cancellations not covered by Medibank Travel Insurance?

Travel insurance is about providing peace of mind for the unexpected, there are some things that won't be covered, like:

• transport provider caused cancellations, delays or rescheduling other than when caused by strikes, this exclusion doesn't apply to:
  •  any accommodation, day tour or car hire
  • an overnight tour or overnight cruise if the leg of transport that is initially delayed or cancelled arrives at its destination more than 90 minutes later than originally scheduled
• you’ve had a change of heart or are reluctant to travel
• you're cancelling your journey prior to being certified by a qualified medical practitioner as unfit to travel
• airline caused cancellations, delays or rescheduling
• if your loved one passes but they were any of the following:
  •  terminally ill
  • had been hospitalised in the last 12 months
  • was residing in a facility like a nursing or aged care facility
  • had home care services to support independent living
  • were on a waiting list for or did not know they needed surgery
  • had a drug or alcohol addiction.
• failure to obtain the relevant visa, passport or travel documents.

For more information about what is and isn’t covered see the Travel Insurance PDS.

How can I add cancellation cover to Medibank Travel Insurance?

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