How to make a hospital claim

Hospital claims can be submitted via ECLIPSE. For information and help about submitting a claim via ECLIPSE, email us at eclipse@medibank.com.au 

Please allow 10 days for payment. To check the status of a claim please contact the Provider Advocacy Team on 1300 130 460 or use our web messaging service.

Resident and Overseas Worker and Visitor policies

Please send completed HC21 form and invoices to:

 

Medibank Hospital Claims

GPO Box 9999

Melbourne VIC 3001

 

Please allow 21 days for payment. To check the status of a claim please contact the Provider Advocacy Team on 1300 130 460 or use our web messaging service.

 

OSHC policies

Please send completed HC21 form and invoices to:

 

OSHC

Locked Bag 4

Wetherill Park BC NSW 2164

 

Please allow 21 days for payment. To check the status of a claim please contact the Provider Advocacy Team on 1300 130 460 or use our web messaging service.

 

Non-resident outpatient and emergency department claims

Please send Medibank claim form and invoices to:

 

Medibank

GPO Box 2984

Melbourne VIC 3001

 

Please allow 21 days for payment. To check the status of a claim please contact the Provider Advocacy Team on 1300 130 460 or use our web messaging service.