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Other important information
If you have any feedback on our products and services, or you'd like further explanation on anything to do with your membership, please contact us.
What if I have a complaint?
We'll try to resolve any complaint you may have the first time you raise it with us – please contact us with any issues. If you believe your complaint has not been satisfactorily dealt with, let us know and we'll escalate your complaint.
If you're still dissatisfied with the outcome of your complaint, you can receive free, independent advice from the Private Health Insurance Ombudsman at this address www.ombudsman.gov.au or phone 1300 362 072.
For general advice about Private Health Insurance visit www.privatehealth.gov.au.
How we manage your information?
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Fill in the form below or get in touch by calling our dedicated line 1300 110
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