1 Medibank may pay benefits towards video/audio doctor consultations. Waiting times may vary depending on doctor availability. Online Doctor is offered on a trial basis and may be discontinued at any time. Online Doctor is provided through the Medibank OSHC app, which is currently not available to dependants (partners and children) on a policy; appointments for dependants on a policy must be booked by the primary policyholder, who will need to obtain consent to make the booking. Some referred services may involve out of pocket costs and waiting periods may apply.
2 Based on Medibank's assessment of mental health coverage in OSHC products as at 1 July 2025.
3 Direct billing health practitioners (e.g., general practitioners, pathology & radiology providers) are providers that have an agreement with Medibank OSHC to send the bill directly to Medibank. Out-of-pocket expenses may apply depending on whether your doctor charges more than the benefit payable under Medibank OSHC. Network current as of 2025 and subject to change.
4 Access to offers and discounts may vary from time to time and subject to change at any time. For Medibank OSHC members only. T&Cs apply. Access via the Medibank OSHC app to find out more.
5 For ambulance attendance or transportation to a hospital where immediate medical attention is required and your condition is such that you couldn't be transported any other way.
6 Some benefits included in Extras products may also be included in your OSHC product (for example, Ambulance cover or non-PBS pharmaceuticals). Bear this in mind when buying Extras cover. You can contact Medibank to learn more.
* For existing members on Medibank OSHC, ahm OSHC and Medibank Overseas Workers Health Cover who have not held any Medibank health cover that includes extras cover in the last 120 days, who join and maintain eligible Medibank extras cover from 1 May 2025. Must quote promo code EXTRAS8COVER and set up direct debit when joining. Eligible extras cover means Medibank standalone extras policies, excluding Healthy Living Extras. Offer does not apply to combined Hospital & Extras covers, Hospital ONLY cover, Accident ONLY cover, Ambulance ONLY cover, Overseas Visitors Cover (OVC), Working Visa Health Insurance covers, Travel Insurance, Pet Insurance, Funeral Insurance, Life Insurance & Income Protection, ahm covers and all corporate covers. Not available to Medibank employees. Not available with any other offers except the Overseas Retention offer, Students to Workers One Month Free offer and Graduate Worker offer. Medibank reserves the right to amend these Terms and Conditions from time to time.