Progress through the Medibank Live Better app levels

Earn up to 1,500 Live Better points every three months for progressing through levels.

Earn credits to progress through levels and receive Live Better points.

Credits and levels reset every three months on 1 January, 1 April, 1 July and 1 October but Live Better points carry over. Levels reset so you have another chance at achieving your goals, and earning even more Live Better points.#

How do I earn Live Better points?

Automatically track healthy actions you already do

Automatically track activities you already do by connecting your apps and devices like Fitbit, Garmin and Strava. There’s no limit on how many you sync to.

Apple: Connect to Apple Health, which is installed on your device by default, and track your steps, walking distance and running kms.

Android: Link your Live Better app to your Google Fit app to track your daily activities.

Earn rewards when you eat, move and feel better

There are plenty of ways to earn Live Better points, so find out what suits you. This is how you could earn Live Better points by completing challenges, and here's some examples below of how to earn enough credits to progress to each level.

Reach level 1 by doing any of the following five days a week:

  • drink 8 glasses of water a day
  • walk or wheel for 30 minutes
  • sleep at least 7 hours each night.

What's next? You could reach level 2 by doing these twice a week:

  • 60 minutes of strength training
  • one hour of enjoying the fresh air.

After that? Go all the way to level 3! Try these every day:

  • eat five servings of veggies and two servings of fruit
  • spend 30 minutes of quality time with family and friends
  • do 20 minutes of HIIT (High Intensity Interval Training).

Set up personal goals to motivate you

Goals help you stay on track. That’s why we've prepared 50+ goals in Eat, Move, and Feel categories to help you try and find some that really matter to you.

Choose from any of the Eat, Move, Feel goals by taping '+', then 'Goal' in the app.

Can’t find a goal that suits you? Why not create your own?

Discover more

Things you should know:

~Maximum 2,000 points per member per calendar year. Award of points is subject to the approval of a claim for the health service. Waiting periods may apply. Not available in all areas. Points earned before 30 August 2019 will be credited to their account only when the member registers as a Live Better Member by 28 February 2020, subject to the Medibank Live Better terms. Must be a Medibank member with extras cover (excludes ambulance only cover) or hospital and extras cover to earn points. Must be a Medibank member with extras cover (excludes ambulance only cover), hospital cover or hospital and extras cover, be up-to-date with premium payments and have signed up to Medibank Live Better with ‘My Medibank’ or have linked their MyMedibank account with their Live Better account to redeem rewards. See full Medibank Live Better terms.

*Must be 18 years or over and have a valid Australian residential address to register for Medibank Live Better. Must be a Medibank member with hospital cover, extras cover, or hospital and extras cover, be up-to-date with premium payments and have signed up to Medibank Live Better with ‘My Medibank’ or have linked their My Medibank account with their Medibank Live Better account to earn Live Better Points for eligible purchases and redeem rewards. Excludes Overseas Visitor health cover, Working Visa health cover, Overseas Student Health Cover (OSHC), Ambulance only cover, ahm covers and other selected covers. Live Better Management Pty Ltd, ACN 003 457 289 has entered into commercial arrangements with Medibank Live Better program partners and may receive commissions. See full Medibank Live Better terms.

+Bonus Live Better Points Challenges Earning Policy The participant of a Bonus Live Better Points Challenge may not receive bonus Live Better Points or may have their already credited bonus Live Better Points reversed in accordance with the Medibank Live Better terms and conditions. To earn bonus Live Better Points, the participant needs to properly complete at least 85% of the eligible challenge according to the challenge instructions. To the extent of any inconsistency between this Policy and the Medibank Live Better terms and conditions, the terms and conditions will take precedence.

#Must be 18 years or over and have a valid Australian residential address to register for Medibank Live Better. See full Medibank Live Better terms.

^Specsavers Points cannot be earned on the cost of any services (including eye tests), on purchases paid for with a Specsavers gift card or on non-prescription goods such as non-prescription sunglasses, safety glasses, protective glasses or precision tinted lenses. All optical items offered are subject to availability and are subject to Specsavers Terms of Service and Returns & Warranty policies. For in-store purchases, you must use your Medibank membership card through HICAPS at the time of purchase to earn Live Better Points. This applies even if you have hospital only cover or have already reached your annual optical extras limit. If you have extras cover and any annual optical extras limit remaining, you will also be submitting a claim for benefits. For online purchases at https://www.specsavers.com.au/, you must submit an extras claim for prescription optical goods to earn Live Better Points. Members with hospital only cover cannot earn points for online purchases. Points earned on or after 1 October 2019 will be displayed in your Live Better account within 5 business days, or once you have signed up and linked your Live Better account within 6 months, from the date of your in-store purchase or making an extras claim for online purchases. A maximum of 10,000 Live Better points can be earned per transaction. This offer may be withdrawn or changed at any time.

@Amcal Pharmacy Live Better Points will be displayed in your Medibank Live Better account within 10 days of making a purchase. Live Better Points will not be applied unless the Medibank Live Better account is successfully linked to the Amcal Rewards membership account prior to purchase. Each Medibank Live Better account can only be linked to one Amcal account. Live Better Points cannot be awarded retrospectively. Live Better Points will not be earned on purchase amounts that have been paid for with an Amcal e-Gift Card, Gift Card or coupon, or via Amcal Rewards points. This offer may be withdrawn or change at any time.

Fitbit Available online only at the dedicated Fitbit website for Live Better members. Live Better Points will be displayed in your Medibank Live Better account within 30 days of making a purchase. Live Better Points will not be applied unless your Medibank membership number and the email address you use for your My Medibank account are successfully verified prior to purchase. Live Better Points cannot be awarded retrospectively. Live Better Points will not be applied on delivery fees or purchase amounts that have been paid for with a Fitbit e-gift card. All products offered are subject to availability and are subject to Fitbit standard Terms of Service and Returns & Warranty policies. This offer may be withdrawn or change at any time.

Brooks Running Available online only at the dedicated Brooks Running website for Live Better members. Live Better Points will be displayed in your Medibank Live Better account within 30 days of making a purchase. Live Better Points will not be applied unless your Medibank membership number and the email address you use for your My Medibank account are successfully verified prior to purchase. Live Better Points cannot be awarded retrospectively. Live Better points will not be applied on delivery fees or purchase amounts that have been paid for with a Brooks e-Gift Card/voucher. All products offered are subject to availability and are subject to Brooks Running standard terms of sale as specified at https://www.brooksrunning.com.au/info/terms-conditions. This offer may be withdrawn or change at any time.

Onsport Available online only at the dedicated Onsport website for Live Better members. Live Better Points will be displayed in your Medibank Live Better account within 45 days of making a purchase. Live Better Points will not be applied unless your Medibank membership number is successfully verified prior to purchase, and unless you’ve provided to Onsport the email address you use for your My Medibank account. Live Better Points cannot be awarded retrospectively. Live Better Points will not be applied on delivery fees or purchase amounts that have been paid for with an Onsport e-gift card or voucher. By signing up to Onsport with your Medibank membership number, you are selecting Medibank Live Better as your preferred loyalty program when shopping at Onsport and you will earn Live Better Points only. All products offered are subject to availability. This offer may be withdrawn or change at any time.

HelloFresh Live Better points will be displayed in your Medibank Live Better account within 30 days of eligible purchase after linking. Offer not available in conjunction with any other HelloFresh discounts/coupons/vouchers for existing HelloFresh customers. Live Better Points will only be awarded on the fifth Classic, Veggie or Family box purchase made after successfully linking the HelloFresh account with the Medibank Live Better account. Only one member from each Medibank Policy can link their Live Better and HelloFresh accounts and linking must be completed at https://www.hellofresh.com.au/pages/medibank. Live Better Points cannot be awarded retrospectively. Full HelloFresh Terms & Conditions can be found at HelloFresh.com.au/termsandconditions. This offer may be withdrawn or change at any time.

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