Your path to rehabilitation.
Following a hospital admission your doctor may recommend rehabilitation to help you regain strength, movement, and confidence. Rehabilitation is common following a medical or surgical admission where there has been a loss of strength or movement such as hip or knee joint replacement, cardiac surgery, prolonged hospital admission, fractures, or a stroke.
Rehabilitation can take different forms depending on your condition and recovery needs; your doctor or care team will chat with you about the option that’s most suitable for you.
Depending on your circumstances, some of these options may include:
Rehab at Home
If clinically appropriate you could complete your rehab in the comfort of your own home with a registered health professional such as a nurse or physiotherapist. Your doctor or a member of your hospital care team will arrange rehab at home for you during your hospital stay if they think it is a suitable option for you and is subject to other eligibility requirements. The relevant 2 month waiting period for Rehabilitation on hospital cover must be served.*
To check your eligibility or to find out more, give us a call.
Inpatient rehabilitation in the hospital
This may involve staying in hospital or transferring to a rehabilitation facility if you require higher levels of support during recovery.
Outpatient rehabilitation
You attend a different hospital or clinic for scheduled rehabilitation sessions.
Visits to a local physiotherapist or other health professional
If appropriate, your recovery may be supported through visits to a local physiotherapist, particularly when there are no complications.
What are the benefits of Rehab at Home?
Recover in the comfort and familiarity of your own home.*
Rehab at Home is delivered across Australia.*
What can I expect from the Rehab at Home program?
Getting started.
During your hospital stay, your doctor or member of the hospital care team (such as a discharge planner or physiotherapist) will talk to you about your rehabilitation options and whether care at home could be appropriate for you.
If clinically appropriate, your doctor or a member of your hospital care team can help arrange for your admission into the Rehab at Home program
Depending on the hospital where you receive treatment, you may need a referral from your doctor or a member of the hospital care team to enter the Rehab at Home program.
Your personalised rehab plan and support.
A rehabilitation care plan will be developed based on your recovery needs and services arranged accordingly, for example nursing and physio visits to your home.
The number and frequency of visits by service providers will vary based on this care plan.
Ongoing support throughout your recovery.
While you receive your rehabilitation at home, your Rehab at Home care team will stay in close contact to confirm your appointments, monitor your progress, and manage any issues or concerns you may have.
Are you eligible for Rehab at Home?
You must hold eligible residential hospital cover that includes rehabilitation as an Included or Restricted service, have served the relevant waiting period (2 months for rehabilitation) and have the support of your treating doctor. *
Depending on the hospital where you receive treatment, you may need a referral from your doctor or a member of the hospital care team to enter the Rehab at Home program.
This service is only available as a substitute for inpatient hospital rehabilitation.
Are there any costs for Rehab at Home?
If you need additional treatment, such as scans or a follow-up with your health professional(s), there may be some related out-of-pocket expenses. Co-payments may be payable to participate in Rehab at Home, this depends on the product you are on. *
If you have questions about your eligibility or costs, call our Customer Health Support Team on 1300 733 338.
Things you should know
* Must hold residential hospital cover that includes Rehabilitation as an Included or Restricted service and have served the relevant waiting periods. Admission into a Rehab at Home program is determined by your treating doctor during your hospital admission and is also subject to other eligibility requirements. Depending on the hospital where you receive treatment, you may need a referral from your doctor or member of the hospital care team. Providers are not located in all areas and may change without notice. Out-of-pocket expenses may apply depending on your level of cover, such as hospital excess or co-payments.
While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees).