Haemodialysis at Home

Medibank's Haemodialysis services at home program helps increase choice and convenience for our members with chronic kidney disease.

Haemodialysis patient image

Helping our members
living with chronic kidney disease

Typically, people who require haemodialysis spend an average of four to six hours in hospital for dialysis treatment, three to four times each week. It’s not difficult to imagine the burden this puts on individuals and their carers.

Giving members more choice

The program aims to provide our members with more options, including the flexibility to have nurse delivered haemodialysis in the comfort and familiar surroundings of home, when their treating doctor considers it appropriate.

Learn about Yvonne's experience 

Check your eligibility today

To find out more about the program and to see if you might be eligible, or if your doctor is unsure if Haemodialysis at Home is available where you live, call us on 1300 733 338 (Mon to Fri 9am – 4pm AEST) or email medibank.home@medibank.com.au.

What is haemodialysis?

Haemodialysis uses an artificial kidney machine (or ‘dialysis machine’) to receive blood from a patient, put it through a dialyser to remove unwanted waste and then pumps it back to the patient. The dialyser is cleaning the patient’s blood, similarly to how a healthy kidney would.

How Medibank at Home’s haemodialysis program works

Medibank funds the service, which is delivered by a provider of home-based haemodialysis. You will need the below to be eligible to take part:

  1. Be a Medibank member with hospital cover that includes dialysis services
  2. Served the appropriate waiting period
  3. You will need approval from your treating doctor.

Please note if you need additional treatment, such as diagnostic tests or a follow-up with your specialist, there may be some related out of pocket expenses.

Where is the program delivered?

We are continuing to explore locations to offer this service, the below locations are currently available:

  • Victoria - Metropolitan Melbourne and in regional areas such as Bendigo.
  • New South Wales - Metropolitan and outer Sydney and in regional areas such as the Blue Mountains, Port Macquarie and Tamworth.
  • Queensland - Metropolitan Brisbane, Cairns, Townsville, Gold Coast and Sunshine Coast.

Check your eligibility today

To find out more about the program and to see if you might be eligible, or if your doctor is unsure if Haemodialysis at Home is available where you live, call us on 1300 733 338 (Mon to Fri 9am – 4pm AEST) or email medibank.home@medibank.com.au.

Things you should know

While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees).