Get everything ready
We cover Continuous Positive Airway Pressure (CPAP), Bi-level Positive Airway Pressure (BiPAP), and similar devices. To keep things simple, we refer to them as “CPAP machines”.
If your cover includes benefits towards a CPAP machine, you can claim for it as a Hospital claim. You can claim online using the My Medibank app or My Medibank on the web. You can also make a claim by post or in one of our stores.
Check your cover summary in your My Medibank account if you're not sure if you're eligible to claim.
If you want to claim for a breathing appliance such as a nebuliser, spacing device, or peak flow meter, that is an Extras claim. If you need help claiming for a breathing appliance, read our claim guide.
Key Information
- If you purchased a machine, it needs to be new (rather than second-hand)
- Any invoice you provide needs to show the provider ID and item number
Before you start your claim
Make sure you have:
Please review the following information:
If you purchased a machine, it needs to be new (rather than second-hand).
Check that you have the relevant documents outlined in the Required documents section of this page.
Required documents
You'll need to provide some documents to support your claim. The documents you need will depend on whether you've successfully claimed for a CPAP machine before.
How to make a CPAP claim on the app
How make a CPAP claim on the web
Can't find the answers you are looking for? We're here to help.
Things you should know:
If you’re on Overseas Student Health Cover (OSHC), please visit OSHC Help & Support to find out more about claiming for a CPAP machine, or call our OSHC 24/7 Student Health and Support Line on 1800 887 283.
Claims submitted in store will be processed separately (at a later date) and pay benefits to you, the hospital or the provider, as appropriate.
Some claims, like paper based, may take longer to update.