Frequently asked questions

Does my cover pay towards my treatment?

Before booking your treatment as a private patient, call us on 132 331 to find out what services we will pay towards, and any out-of-pocket expenses you might incur.

Ask your specialist for the MBS (Medicare Benefits Schedule) item number/s for your treatment and call us on 132 331 to check if it’s an Included, Limited (Restricted) or Excluded service under your cover.

We’ll also let you know if you need to complete any relevant waiting periods.