Take control of your hospital stay

Being in hospital can be stressful, but there are things you can do to make your stay more comfortable. If you need more support, you can call our experienced Health Concierge# team on 1800 789 414.

A less stressful hospital stay

The more relaxed, comfortable and well rested you are during your hospital stay, the stronger you will be for your recovery.

Try to reduce stress and boredom where you can. Take books, magazines, music and any other portable entertainment you enjoy that will help keep your mind occupied. Even bringing some small familiar items from home—such as a favourite blanket, photos or drawings from little people can make the hospital environment feel more relaxing.


A patient relaxing on hospital bed reading

Get the best sleep you can

If you are staying overnight getting a good night’s sleep in hospital can be tricky. Night-time noise and interruptions are common at hospitals, disrupting sleep cycles and leaving you sleep deprived and at risk of complications. But there are several things you can do to minimise disruptions at night and improve your sleep.

Tips to sleep better in hospital

  • Try to go to sleep and wake up at around the same time each day
  • Aim to relax and calm down for half an hour to an hour before you plan to go to sleep
  • Pack some ear plugs to minimise disruptions and use an eye mask to block out light
  • Turn off alarms and switch phones to silent
  • Listen to relaxing music or use relaxation techniques
  • Ask the hospital staff for warm blankets (or bring an extra one from home)
  • Try not to drink too much before you go to bed and take night time medicines in early evening
  • Politely ask staff to be as quiet as possible and ask to keep the door closed, if appropriate, to reduce noise
  • While it’s better not to use electronic devices just before bed, if you want to mask hospital sounds there are smart phone or tablet apps available that play white noise, fans or other calming sounds.
  • Don’t underestimate a good night’s sleep—it helps coordination, cognitive performance, mood, metabolism and immune function.

Dealing with pain: don’t suffer in silence

Let staff know if you’re experiencing pain or discomfort. They may be able to give you pain relievers or help you get more comfortable. This will also help you relax and reduce stress and may even improve your appetite, which will not only make your hospital stay easier, but may also help you recover better.

Preventing infections

Anytime you’re admitted to hospital, there’s a risk of infection. But there are some simple ways to reduce your risk.

Wash your hands

Washing your hands often— and making sure the people around you do too—is one of the most effective ways to prevent infections. Wash and dry your hands well after you use the toilet, touch surfaces such as door knobs, after you cough or sneeze and before you eat. Wash your hands carefully with soap and water or rub together with alcohol-based hand sanitizer. Regardless of which method you use, scrub or rub for about 20 seconds

Be assertive

Tell your nurse if you notice:

  • that your dressings are not clean and dry or if they are starting to come off
  • the area around your IV drip is dirty, damp or wet
  • that tubes or catheters feel displaced.

Ask family and friends to hold off on visiting if they are sick with cold, flu or any other potentially contagious illness.

Ask everyone to wash their hands!


Eat nourishing foods

It can be tricky to eat well in hospital. You may have little or no appetite, you may be experiencing nausea or other pain or discomfort. You may feel anxious or the hospital food simply may not be to your liking.

However it’s really important to keep your strength up. Try to eat as well as you can—choose the foods you enjoy and that you think you can tolerate.

When you’re feeling better and your appetite is back, you can focus more on changes to your diet that your doctor or dietitian recommends.

Tips to keep your nutrients up

  • Tell your doctor or nurse if you are experiencing pain or nausea—pain relief or nausea medicine may help improve your appetite too
  • If you have difficulty eating, you may need help from nurses, assistants or relatives—don’t be afraid to ask
  • Try to drink small amounts of water regularly, starting when you wake up in the morning
  • Sit in an upright position when you eat

Move around as soon as you can

Moving and being active helps improve circulation and blood flow which will help you heal and recover more quickly.


Looking for something else?

Visit our Hospital Assist homepage for a range of tools and advice to help you at every stage of your hospital journey.

Help the way you want it

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Call us on 134 190 to speak to a consultant. Alternatively, chat to us 24/7 online.

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Self-service options

Login to MyMedibank or Download the MyMedibank App for self service options.

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Find a specialist

Find a specialist or Member's choice hospital using our find a provider tool.

Things you need to know

#   Health Concierge is available to all eligible Medibank members who hold hospital cover. Excludes Overseas Visitor Health Cover, Working Visa Health Cover and Overseas Student Health Cover (OSHC).

While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees). 

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