Treatment in the privacy and comfort of your own home
Infusions at Home is a program for eligible members to receive iron infusions and selected immunotherapy infusions, as an alternative to an admitted patient treatment if clinically appropriate.
How is the program delivered?
The program is led by nurses who manage the home-based treatment, including patient coordination and the collection and transport of pharmaceuticals and equipment. However, your treating doctor remains responsible for your medical care and will make any decisions regarding your treatment. A referral from your GP is required to access the program.
Where is the program available?
The program is currently available in greater metro Melbourne, Sydney, Brisbane, Perth and Adelaide, as well as select areas of regional Victoria, New South Wales, Queensland (including the Gold Coast, Sunshine Coast and Townsville), Western Australia and South Australia.
Contact us on 1300 560 307 to confirm if the program is available if your area.
Which treatments are part of the program?
The infusions available, where clinically necessary and prescribed by your treating doctor include:
- Iron for members with iron deficiency.
- Immunotherapy to treat inflammatory diseases such as multiple sclerosis, rheumatoid arthritis and inflammatory bowel diseases, including ulcerative colitis and Crohn's disease.
Who is eligible for the program?
The program is available to eligible members with up-to-date residential hospital cover and who have served any applicable waiting periods. Members must also be referred by a treating health professional, such as a GP, and meet the clinical criteria for at-home treatment.
Key clinical eligibility criteria may include:
- Have a GP referral confirming they are suitable for at-home infusion treatment
- Have a home environment assessed as safe and appropriate by the provider
- Require an infusion that is clinically appropriate and a substitute for inpatient care
- Not be receiving aged care services
How much does it cost?
Medibank pays benefits towards the cost of the infusion at home, however, if you need additional treatment such as blood tests, diagnostics services or a follow up with your treating specialist, there may be related out of pocket expenses.
Check your eligibility today
To find out more about Infusions at Home and to see if you might be eligible, or if Infusions at Home is available where you live, call us on 1300 733 338 (Mon to Fri 9am – 5pm AEST) or email medibank.home@medibank.com.au.
Things you should know
While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees).