Frequently asked questions

Is the program right for me?

Members who wish to participate in the program must be both clinically suitable to participate as well as have the right level of cover.

Medibank members must have hospital cover with joint replacement included in their product and have served all applicable waiting periods. The program must be clinically appropriate. Please contact us on 132 331 to check your product eligibility and level of cover.

Your participating surgeon will determine if the program is clinically appropriate for you and your health needs. 

If you have chronic knee osteoarthritis and your health care team determine that the No Gap program is not right for you, you may want to look into our Better Knee, Better Me preventative health program developed for members with chronic knee osteoarthritis. Find out more here.  

The No Gap Joint Replacement Program is only available at participating hospitals with participating surgeons.

Have questions?

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