Better Knee, Better Me

A support program for eligible Medibank members* to help manage painful knee osteoarthritis. Give us a call to check your eligibility.

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Better Knee, Better Me could help you manage knee osteoarthritis

Reduce knee pain

A physiotherapist will coach you in pain management and exercises designed to help improve knee pain.

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Manage weight loss

A dietitian will support you with a weight management plan to reduce pressure on your knees.

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Exercise safely

A physiotherapist will guide you on how to exercise safely with knee osteoarthritis.

How the program works

This is a 12-month, evidence-based program for eligible Medibank members with chronic knee pain from osteoarthritis. It combines personalised plans for exercise, weight loss and pain management that aims to help reduce the impact of knee osteoarthritis on your quality of life.

People with osteoarthritis who are above a healthy weight may experience more severe pressure on their knees1. That’s why Better Knee, Better Me aims to help you achieve a healthy weight and decrease your chances of requiring total knee replacement surgery.

Video consultations with a dietitian and a physiotherapist will support you to reduce pressure on your knees and guide you to safe, healthy exercises suitable for knee osteoarthritis.

The infographic below shows you what your program journey could look like, as well as what support you’ll receive along the way.

Why Better Knee, Better Me?

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No enrolment fee

There is no enrolment fee to participate if you are an eligible member. Your GP or specialist may charge consultation fees if they don’t bulk bill.

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No waiting periods

You don’t need to have served your Medibank hospital cover waiting periods to participate. Check your cover’s eligibility below.

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Participate from anywhere

The program is completely online, so you can join from anywhere in Australia.

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The program was developed in partnership with leading researchers from the University of Melbourne and Austin Health.

Hear from a program participant

Leanne shares the impact that knee osteoarthritis had on her quality of life. Hear about her experience working with her Better Knee, Better Me dietitian and physiotherapist to assist in managing her chronic knee pain, all while travelling the country in a caravan.

Better Knee, Better Me clinical trial results 

Better Knee, Better Me began as an independently tested clinical research trial developed in partnership with leading researchers from the University of Melbourne and Austin Health. It explored whether diet, exercise and weight loss could help people manage symptoms of osteoarthritis-related knee pain. More than 400 Medibank members participated.

4 in 5 trial participants experienced clinically significant pain improvement

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On average, trial participants lost 10.2kg over 6 months

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95% of participants were satisfied with their care

Results refer to the Better Knee, Better Me clinical trial2. Care satisfaction assessed using a 7-point Likert scale. Individual results may vary.

Check your eligibility

If you answer yes to the following questions you may be eligible to participate in Better Knee, Better Me


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Are you a Medibank member with resident hospital cover that includes joint replacement surgery?

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Are you 45–80 years old?

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Have you been experiencing chronic knee pain on most days for the past 3 months?

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Are you above a healthy weight (is your BMI 27 or greater)?

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Can you access a phone and the internet?

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Can you speak and read English?

Please note: Our team will assess your clinical suitability during the screening process. Clinical approval from your GP will be required if you are at risk of renal failure or risk of falling, if you’re 71–80 years old, if you’ve been diagnosed with type 2 diabetes, if your BMI is greater than 45kg/m2, or if you’ve been diagnosed with inflammatory arthritis (e.g., gout or rheumatoid arthritis).

Further reading to help manage osteoarthritis

Information for living with osteoarthritis and how to manage its symptoms 

What is osteoarthritis and its symptoms?

Here's a guide to understanding the causes and symptoms of osteoarthritis and how to manage it.

Myth busting: What actually works when it comes to osteoarthritis

Everyday habits can help manage symptoms of osteoarthritis.

Does exercise help with osteoarthritis?

A physiotherapist shares some advice for managing osteoarthritis through movement.

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Does hip pain stop you being you?

Join the University of Melbourne’s research trial, which explores ways to reduce pain and improve the wellbeing of people with hip osteoarthritis. Clinical and product eligibility criteria apply.

Frequently asked questions

Things you should know

While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees). 

* Available to suitable Medibank members aged 45-80 with resident hospital cover that includes joint replacement surgery who have been experiencing chronic knee pain on most days for the past 3 months, are above a healthy weight (BMI≥27) and can access a telephone and internet.  

^There may be out-of-pocket expenses associated with outpatient appointments, such as your initial visit with a participating surgeon in their consulting rooms. If a member has chosen an excess or per-day payment on their cover to lower their monthly premium, this will still be payable (for example, if you’re claiming for the first time that calendar year, you may need to pay an excess).


1 Cicuttini, F. M., & Wluka, A. E. (2016). Not just loading and age: the dynamics of osteoarthritis, obesity and inflammationThe Medical Journal of Australia.

2 Bennell, K. L., Lawford, B. J., Keating, C., Brown, C., Kasza, J., Mackenzie, D., Metcalf, B., Kimp, A. J., Egerton, T., Spiers, L., Proietto, J., Sumithran, P., Harris, A., Quicke, J. G., & Hinman, R. S. (2021). Comparing video-based, Telehealth-delivered exercise and weight loss programs with online education on outcomes of knee osteoarthritis. Annals of Internal Medicine

3 Australian Institute of Health and Welfare (2018). Australia’s health 2018. Australia’s health series no. 16. AUS 221. Canberra: AIHW

4 Australian Institute of Health and Welfare. Osteoarthritis Australian Government, 2017.


Better Knee, Better Me, a program developed in partnership with the University of Melbourne and Austin Health.