Better Knee, Better Me™

We’re delivering a program designed in partnership with the University of Melbourne to help eligible Medibank members with painful knee osteoarthritis to reduce knee pain, improve their quality of life, and lower the chances of requiring joint replacement surgery.

Is knee pain holding you back?

Through Better Knee, Better Me™, eligible members with chronic knee pain will be supported by a 12-month program combining personalised plans for exercise, weight loss and pain management to help you get back to doing the things you love. 

Developed in partnership with leading researchers from the University of Melbourne and Austin Health, this evidence-based program is delivered remotely via phone and video consultations, meaning you can participate from the comfort and safety of your own home.

There is no enrolment fee to participate, however if you consult your GP during the program there may be a cost if they don’t bulk bill.

Watch Paul talk about his experience with the Better Knee, Better Me program 

Better Knee, Better MeTM clinical trial results 

The Better Knee, Better MeTM clinical trial was developed in partnership with University of Melbourne and Austin Health, with funding from the Medibank Better Health Foundation. More than 400 Medibank customers participated in the trial which explored whether diet and exercise may help people manage symptoms of osteoarthritis-related knee pain.

4 in 5 trial participants experienced clinically significant pain improvement

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On average, trial participants lost 10.2kg over 6 months

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95% care satisfaction rate

Results refer to the Better Knee, Better MeTM clinical trial.9 Care satisfaction assessed using a 7-point Likert scale.
Individual results may vary.

Your Better Knee, Better MeTM journey includes: 


Eligibility for Better Knee, Better Me™

If you answer YES to the following questions, you may be eligible to participate in the program:

  • Are you a Medibank member with hospital cover that includes joint replacement surgery? Waiting periods do not need to have been served.
  • Are you between 45-80 years of age?
  • Have you been experiencing chronic knee pain on most days for the past 3 months?
  • Are you above a healthy weight (is your BMI > 27)?
  • Can you access a telephone and the internet?

Unfortunately, the program isn’t suitable for everyone. Our team will assess your clinical eligibility during the screening process.

Check your eligibility

Call us on 1300 733 338 (Mon to Fri 9am – 4pm AEST) or email

Frequently asked questions

Things you should know

While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care. While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees). 

Have questions?

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