Frequently Asked Questions

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Patient experience information is not available for all hospitals. Hospitals must have a minimum of 25 Patient Experience Surveys completed by Medibank members in the last 12 months to be eligible to have their results published.

This information is reflective of Medibank members’ experience when staying overnight in hospital for acute care. Some hospitals that provide rehabilitation or psychiatric treatment and day-procedure only hospitals will also not be listed.

Some eligible private hospitals may have chosen not to have their results published.