Enter your postcode to find your nearest store to have a face-to-face chat!
Log into the My Medibank App.
Tap the Digital Card.
Tap your mobile phone on the HICAPS terminal.
Things you need to know
* To use the updated App, you’ll need to be a Medibank health insurance member, running either iOS 13 and above or Android 8.0 and above. If you have Visitors Health Insurance, Working Visa Health Insurance or Overseas Student Health cover, you may not be able to use all the features.
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Fill in the form below or get in touch by calling our dedicated line 1300 110
We are open on Sundays.
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