Frequently asked questions

Useful information about the COVID-19 vaccine rollout

For reliable, up-to-date information regarding the COVID-19 vaccine program, we recommend bookmarking the following links.

  • For more information about the vaccine and the nationwide rollout, visit the Department of Health COVID-19 vaccine page
  • Subscribe to the latest COVID-19 vaccine updates here
  • Find your state or territory health departments here
  • And for information in other languages, click here

You can also call the National Coronavirus & COVID-19 vaccine helpline on 1800 020 080.

Visit the Coronavirus (COVID-19) updates page on our website for helpful information about Australia's COVID-19 vaccine rollout and ways in which your Medibank membership can help you at this time.

Eligible Medibank members with hospital cover can also speak with a 24/7 Medibank nurse or 24/7 Mental Health Phone Support on 1800 644 325.

Medibank OSHC members can call the Student Health & Support Line on 1800 887 283.

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