Flexible payment options
You take a proactive approach to your health, so we’ve made it easier to manage your cover and make a payment
in a way that suits you.
My Medibank
Make a payment instantly with My Medibank, either online or on the app.
Automated phone service
Call our automated phone service on 1800 212 211 to make an instant payment with your Visa or Mastercard.
BPAY
Make a direct payment from bank account, Visa, Mastercard from your bank’s internet banking portal.
Post Billpay
Pay with Post Billpay online with your Visa, Mastercard, or PayPal account.
More ways we're here to help
Let's talk about your cover
One of our team can review your health insurance to check whether your cover is still the right fit for your current needs and budget.
Financial difficulties
We understand many Australians have been doing it tough. If you’re experiencing financial stress, we may have options that can help.
Make the most of your cover
Find out more about all the support and benefits we offer our members.
Your health is why we're here
Peace of mind is more than having health insurance, it’s knowing you’re getting the support you need and the value you want.
Help the way you want it
Contact Medibank when and how it suits you; online, in store, by phone, or through the My Medibank app.
Login to My Medibank
Manage your cover on the go via My Medibank or via the app.
Message us
Chat to our friendly staff online for advice and help with your health cover.
Call us on 132 331
Speak to one of our friendly staff about your cover and going to hospital.