Financial difficulties

If you’re experiencing financial stress, we may have options that can help you through this time.

Understanding health insurance

Experiencing financial stress?

We have options that may help you through this time. This could include conducting a cover review, to check whether your cover is still the right fit for your current needs and budget.

 If you’re considering cancelling your membership due to financial stress, please give us a call to see what we can do to help.

Speak to one of our friendly staff about your cover and options

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Let's talk about your cover

One of our team can review your health insurance to check whether your cover is still the right fit for your current needs and budget.

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Make the most of your cover 

Find out more about all the support and benefits we offer our members.

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More ways to make a payment 

Keep missing payment due dates by accident? We have many ways to pay your premiums. Find the one that works for you.

Help and Support

Contact Medibank when and how it suits you; through the My Medibank app, online, by phone or in store. 

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Go to My Medibank

Manage your cover on the go securely via My Medibank.

Go to My Medibank

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Message us

Don't have time to call? Message our friendly staff online for advice and help with your cover.

Message us

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Call us on 132 331

Speak to one of our friendly staff about your cover.

Call 132 331