Mental health at Medibank

Mental health is a crucial part of workplace wellbeing and plays a significant role in engagement and productivity. When employees feel supported and mentally healthy, they are more likely to perform at their best, collaborate effectively, and contribute to a positive work environment. 

We take a comprehensive approach to mental health support, providing flexible options so our people and their families can choose what works best for them. Support includes: 

• A dedicated 24/7 Employee Mental Health Support Line 
• Access to counselling with experienced psychologists 
• Mental health education, resources, and tools available through our workplace health and wellbeing app 
• Culturally sensitive counselling tailored for Aboriginal and Torres Strait Islander employees 

We continue to strengthen our focus on mental health through initiatives that build mental fitness, improve mental health literacy, and embed wellbeing into our ways of working and culture.