Important Information Regarding COVID-19 and Travel Insurance

The Australian Government on 18 March 2020 raised its travel advice to level 4: Do not travel overseas at this time.

The current situation around COVID-19 may have raised some questions about what your Medibank Travel Insurance covers you for. We have answered some commonly asked questions below. If you are still looking for answers however, please contact our customer support team on 1300 362 544

No matter how well you plan for a trip, sometimes things can go wrong. To put your mind at ease, take a look at the benefits we’ve added to our travel insurance policies.

You can also find the latest information and warnings at

Limits, sub-limits, exclusions and conditions apply. This is general advice only. Medibank Private Limited, ABN 47 080 890 259, an Authorised Representative, AR 286089, of Travel Insurance Partners Pty Limited, ABN 73 144 049 230 AFSL 360138 arranges the insurance on behalf of the insurer. The insurer is Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL 232507. Please consider your own needs and the Combined FSG/PDS to decide if this product is right for you. For information on the Target Market and Target Market Determinations, visit

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